- Phone: 509-582-9000
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based on 8070 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet shampoo
They do a good job and they are very professional. They answer any questions or concerns I might have.
Friendly and honest cleaners. Efficient cleaning and great job done!
The scheduler was very friendly and very accommodating to my need for prompt service and willing to substitute one bedroom cleaning for a hallway cleaning during their "Three bedrooms for $99.99" promo, since we only needed two bedroom carpets to be cleaned.
The technician was on time, friendly and willing to include walk-in closets carpet cleaning since the bedrooms were each smaller than 200 square feet.
I use your service three or four times a year and you are always prompt, and curteous.
Great service!
Our tech was awesome!!
My carpets looked great when service was completed! Very friendly technicians, and the work was completed promptly. I continue to use zero rez, and will keep doing so!
Very professional staff who interacted with us. They did a great job as always!!
Great. Ustomer service and excellent work
After Zerorez cleaned tile, it looks great. Grout is clean looking. Technicians were outstanding from a customer service perspective.
The technician was so nice and quick! My carpet looks great!
Great service
Awesome job, as usual
Fast, friendly and very efficient! Plus no lingering odor.
No chemicals
Very nice technicians and professional. Great job too!
Completely satisfied.
I spoke with the person who cleaned my carpets and expected a phone call from a person who may be knowledgeable about cleaning my concrete patio. I have not received a phone call. Phone number removed.
Great job as usual.
Your service techs were very professional.
Efficient techs and fast drying
Carpets were clean and not soaking wet
Dried fast and tech did a careful job protecting my hone
We were extremely impressed with the Zerorez technician that came to our home. He was customer centric, communicated well, and did a great job of managing expectations. We were very pleased with the result.
I was disappointed in my recent cleaning. Although they pointed out a stain in one room they thought might not get removed(yet did a great job removing it the master bedroom was a true disappointment. I can even tell anything was cleaned. The entry to the room was and still is pretty soiled (with normal dirt and tracked in debris) . The master is where I spend the majority of my time and the main reason for the cleaning was for that room. I would love someone to come review the cleaning job and verify it is the best it could have been done.
Thank you for your time
Name removed
Thank you for your feedback. The Zerorez Team is dedicated to providing superior products and services to our customers and we take it very seriously when our services do not meet or exceed your expectations. Please know Zerorez offers a 30 Day Workmanship Guarantee and will come back to your home to re-service any area(s) you are not completely satisfied with. Please give us a call at 509-582-9000 to discuss a good date and time in which we may come out and address any areas of concern
Timely, affordable, kind and knowledgeable technicians.
He was very fast and the carpet looks great.
Great service and non invasive or strong chemical odor. Nice and Professional.
I have used zerorez 3 times and have been satisfied e every tume