Exciting Windows
7758 Wisconsin Ave. Suite 308
Bethesda
MD 20814
United States

Average rating: 9.8 out of 10 based on 261 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 9, 2011 — Rated 10 out of 10 by J.P. Exciting Windows
What do you like about our products and services?

The shutters I ordered are an excellent quality and the installation was professional. They arrived on the date promised and I am enjoying the privacy the gained by the new window treatment.

Report a concern   October 2, 2011 — Rated 10 out of 10 by B.L. Exciting Windows
What do you like about our products and services?

Working with Susan was a pleasure. She has wonderful ideas.

Report a concern   September 30, 2011 — Rated 10 out of 10 by M.S. Exciting Windows
What do you like about our products and services?

quality dependable on time

Report a concern   September 26, 2011 — Rated 10 out of 10 by B.H. Exciting Windows
What do you like about our products and services?

Excellent customer service in home and over the internet. Very prompt responses to my initial inquiry and helpful suggestions. Susan did not make me feel that my job was "too small" for her attention, even though I lived out of Springfield.

Report a concern   September 24, 2011 — Rated 10 out of 10 by J.B. Exciting Windows
What do you like about our products and services?

Every time I have contacted Susan regarding window treatments, I've usually had no ideas regarding the style, color or type of fabric even after looking in books, catalogs or magazines. She has always been able to help me figure it all out within our one appointment time and I've yet to be disappointed. They have always come in when expected, ready to be installed by their professional installers, and always look beautiful!

Report a concern   September 21, 2011 — Rated 10 out of 10 by S.L. Exciting Windows
What do you like about our products and services?

promp in arrving when they say they will. The product I bought is just what I wanted and is working ou good.

Report a concern   September 20, 2011 — Rated 10 out of 10 by A.H. Exciting Windows
What do you like about our products and services?

very professional, fresh new ideas, collaborates well. everything always looks great

Report a concern   September 13, 2011 — Rated 10 out of 10 by R.S. Exciting Windows
What do you like about our products and services?

good service Listened to what I wanted instead of what you thought best. What I wanted needed to be created and you were willing to do that Open to my ideas and visuals

Report a concern   August 31, 2011 — Rated 10 out of 10 by M.R. Exciting Windows
What do you like about our products and services?

I like the window treatments a lot. They are exactly what I wanted. However, the customer service relating to problems is what impressed me the most. Susan's word is her bond--that is the "old-fashioned" way of doing business which is sorely missed in today's world.

Report a concern   August 30, 2011 — Rated 10 out of 10 by G.B. Exciting Windows
What do you like about our products and services?

quality product, service and follow up was excellent

Report a concern   August 1, 2011 — Rated 10 out of 10 by S.S. Exciting Windows
What do you like about our products and services?

Everything is tailored to your needs and Susan is able to match things for items you already have. Prices might be a little high, but I figure I will have the items for many, many years before they would need to be replaced.

Response from Exciting Windows! by Susan Day:

Thank you for taking the time to comment, it was a pleasure working with you. A reminder to future clients, "Best Pricing" is one of our 4-Way Guarantees, which guarantees you won't get a better value in Springfield, and you even have 30 days after your purchase to keep shopping to see if anyone else is offering the same products and level of service, comparing "apples" to "apples," and if they are we will give you the difference back in cash!

Report a concern   July 30, 2011 — Rated 10 out of 10 by B.M. Exciting Windows
What do you like about our products and services?

You can get advice, order and have your window covering installed with exciting windows. It gives you the confidence that you are getting exactly what you want.

Report a concern   June 27, 2010 — Rated 10 out of 10 by B.O. Exciting Windows
What do you like about our products and services?

Excellent quality materials and workmanship. Susan is very personable and stands behind her creations

Report a concern   June 25, 2010 — Rated 10 out of 10 by K.K. Exciting Windows
What do you like about our products and services?

Susan listened to our needs and came up with ideas to answer them. She did a great job!

Report a concern   June 24, 2010 — Rated 10 out of 10 by D.R. Exciting Windows
What do you like about our products and services?

1.knowledge of the products 2. creative possibility thinking 3. cheerful, positive attitude
4. informed, intelligent decisions

Report a concern   June 24, 2010 — Rated 10 out of 10 by R.A.A. Exciting Windows
What do you like about our products and services?

Susan! Quality! Quick response!

Report a concern   June 24, 2010 — Rated 8 out of 10 by T.S.P. Exciting Windows
What could we do to improve?

Completely satisfied. I really don't have any comment on any area of improvement.

Report a concern   June 24, 2010 — Rated 10 out of 10 by R.L. Exciting Windows
What do you like about our products and services?

quality of final work and committment to customer satisfaction

Report a concern   June 23, 2010 — Rated 10 out of 10 by B.Z. Exciting Windows
What do you like about our products and services?

Susan is a pleasure to work with. She has great design ideas that accomplish the functional needs, as well as the decorative needs of our projects. I would recommend Susan to any of my friends or family members.

Report a concern   June 23, 2010 — Rated 10 out of 10 by L.F. Exciting Windows
What do you like about our products and services?

The commitment to professionalism and quality.


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