Homeowner Testimonials
Pick up was quick, polite and professional . The quality of the work was outstanding! I Have already mentioned your service to many of my business associates and customers.
Quick, thorough job, held my electronics for an extended period without a problem.
wide variety of recycled or refurbished items at a resonable price reduction from brand new
Your people. Very knowledgeable and professional
You are very responsive and helpful. Please contact me so we can coordinate final installation (cell: Phone number removed). Thanks, Tony Last name removed
Getting the job done in good time. Friendly people. Knowledge of what bthey are doing. Respectful. Honest.
Accountability, friendly knowledgeable service.
Explanation of the process and I felt they did exactly what they implied.
The professionalism
Everyone was very polite. They made us feel very comfortable with the entire process.
If we called or emailed them with a question or concern they were very prompt with responding back to us. They always made us feel important.
The staff was very personable
Very responsive and customer focused.
I appreciate having a contact / go to person that is familiar with my claim and keeps me informed and updated on the status.
I liked the complete work of all the people that did the work. They was trustworthy, friendly, answered any questions that I asked.
I liked the easy communication via phone and immediate feedback to my emails. I also appreciated that when we made appointments for pickups, I could count on ERS to keep the appointments in a timely manner.
Staff very conscientious and accomodating.
PROMPT AND PROFESSIONAL
quick and responsive
It was nice to see that all that were involved in my in home restoration did so in a professional manner and brought my items back to a like new condition. Great job to all involved . First name removed
ERS was hired by my insurance co post fire. They stored all my electronics and delivered my items upon request my electronics worked better than before once they were cleaned out
Took EXCELLENT care of our electronics! Recorded each and every piece of electronics, wrapped each piece prior to taking out of house. Answered all my questions and concerns. Items came back cleaned and put back to their same place! Made our house fire less traumatic in the end! Thank you!
Great customer service...explained everything through and was very kind
The staff has been so helpful after our fire. They have made things very easy for my family so we can focus on other things.
Everything seems to be working fine
Met me when I was available and on time
Nick and Jen demonstrated excellent customer service. Thank you!
The Tech was on time and very professional ata young age and I like that
Very friendly and caring employees that work for ERS considering the difficult time you are going through. Would recommend them to anyone that is in need of restoration. The loss of a basement with all its contents is devastating and stressful and they made it so much easier. They basically take care of everything for you and the documentation you get back from them with all that was taken from your home (salvageable and non-salvageable) was accurate and timely. When they bring everything back to you, it is all in bubble wrap and labeled. Had a good feeling when they got there and when they left.
Responded quickly to our "disaster" with all the necessary blowers and dehumidifiers. Monitored the situation and always kept in touch.
Excellent Staff. Well organized paperwork.