Homeowner Testimonials
very accommodating! We were out of our home for over a year and they were accommodating with storing our ideas until we were ready. Also very good communication over the period.
Your representative was knowledgeable and friendly and took time to explain things, great CS, delivery guys were careful and on time. Rep quickly returned phone calls with relevant info.
A+ ALL AROUND.
Steve was very personable and their whole team was very professional. The work done was top notch and everything that was able to be restored was returned in the same or better state than when they picked it up.
Very detailed.
At a very traumatic time in our life, after our house fire, when we were very vulnerable, ERS came through with kindness and professionalism. They did a great job with our items, they restored them, stored them and returned them safely. Everyone we encountered with this company went out of their way to help, which means a lot in a day when most only do what is necessary. We are grateful for their service, their kindness and their professionalism during our time of need.
Thank you!
Last name removed and Koreen Gearhart
Turn key service. However, only hot water is being delivered to my washer. I need someone to return to make certain it is connected to the cold water as well.
I did not use your services. The boxes of wet tax records were picked up on a timely manner, but since I found out my insurance would not pay, I had them shipped back to the business. I'm sure you would have done a great job, but now, if I ever get audited, I will let the IRS worry about the unreadable receipts and the mold. If you ever have an occasion to service a claim involving Liberty Mutual Insurance make sure they will actually cover the claim before you do your magic. Written verification would be a good thing. For about 3 weeks they said I was covered.
I was very impressed by ERS ~ always on time and provided quality service ~ I appreciated the time and care with which they set up my computer, printer etc after having checked and cleaned it after the house Fire ~ they kept the rest of my electronics which were returned months later in wonderful condition ~ each person that I dealt with was knowledgeable courteous and conscientious ~ many thanks!
Provided speedy response to issues after return of our electronics.
The friendly and accommodating approach to my needs.
This group is personable and professional. They offer quick service for a reasonable price. I would highly reccomend them for your electronic repairs and servicing.
Personal service
Thorough, knowledgeable, and courteous.
Donna, the manager,was fantastic. She even made a house call to deliver a remote control.
Very professional and knowledgeable organization.
Your Company was prompt in picking up the equipment to be cleaned and your staff seemed to be very knowledgeable in their work.
Very professional
The quick response and scheduling time.
Very careful and professional. Everything came back in better condition than before.
The gentlemen were very professional and friendly. They were prompt with communication, pickup, and deliveries.
Excellent customer service!
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Very efficient and knowledgeable about what they were doing.
Thank you for taking care of my electronic items for me. Everything, that was good to be used again, looked in good shape.
Professional
Very professional, very efficient
Reps very professional
Both techs were very professional, courteous and answered all my questions.
Very friendly and the staff (Dusty) are very nice.
The clothes comes back clean, ironed and hung up with clear bags over them just like you get at the cleaners. Shoes come back clean and individually wrapped. All other linen come back nicely folded in boxes
Excellent work restoring my electronic equipment which was removed during the fire.
Tina is outstanding. She had answered all my questions right away and helped a lot with my concerns. When I have visited ERS facilities, everybody was very friendly and helpful.
I think I was lucky to have ERS helping me and my family during the time we really needed help.