Homeowner Testimonials
They were very quick and informative.
Attention to detail
Great customer service and followup
Better than expectations
Bill
Essex ct
We had a house fire so we had a LOT of soot and smoke damage. ERS was contracted to clean/test our electronics. The crew who picked up and delivered my items were great. So far, everything was cleaned and return, in some cases better then when they took it. I would recommend them.
How professional and clean the staff was.
Great service. GREAT employees.
The ability to communicate with their clients and carry out their work , with one year, warranty.
What a professional group of people to work with.. My husband and I have told everyone we know, that this is a company you can trust with your art work - photos -musical instruments... Thanks again for your hard work
While I haven’t gone through all of our record albums and cds I feel that your business handled our belongings responsibly and honestly.
I felt that your employees were especially considerate and wonderful to communicate with.
Tiffany and Glen are the best!
Everything was packaged and labeled. Very clean process. On site staff were very respectful and professional. Stand up job.
Thanks again
Last name removed
All items on the list were documented as restored or unrestored, easy to understand. Representatives were in contact frequently, very courteous.
You guys helped us during our time of need. The customer service dept were attentive and responsive to questions and calls. Your delivery team returned our property neatly cleaned and wrapped. The level of service was outstanding.
You valued us as customers, so we thank you!
-West Family
The technicians explained their process to me and were helpful and caring.
The other companies did not explain things to me.
I am glad ERS was called in.
Prompt and on time!! They do their job.
Professional. Timely.
They were very caring during our difficult time.
You did a great job of coming into our home assessing the damage and making repairs very quickly.
The clothes were cleaned and put on hangers or folded neatly in boxes. The machinery was cleaned and handled with utmost care. They held all of it until we could have a place for them. They were very polite and caring. I do not have a company any more and need to sell this screen printing machinery.
prompt. courteous, and performed reasonably good work
I didn't even know your service was available. Puro Clean of Greenfield, IN recommended your services after I had smoke damage in my garage. I was impressed with how my tools were inventoried when your guys picked them up and when they delivered them. I couldn't believe how clean everything was when they were returned. Also impressed with how nice the guys were that came out and picked up my equipment and returned them!
Amazing personnel. Fast and thorough service. I would absolutely recommend yall.
Great customer service
They did a pretty good job. Everything was clean and wrapped well. I did not get my laptop back which was a bummer, I know the hard drive was fine.
Very professional
You were prompt and responsive. Very professional.
Very professional and knowledgeable
ERS and ART were responsive and very helpful in every aspect from the pack-out after our fire to the delivery of our cleaned articles.
Polite and quick service.
Great and friendly service!
Everything that was damaged in my apartment fire that could be restored came back in excellent condition. I was really impressed. Chip was the main person who helped me out. He was very friendly and explained everything plainly when my belongings were being picked up and returned. That being said, everyone I interacted with was great.
Very good service..