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19757 ratings.
based onWhat our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everyone on Mainsteet staff and the management is always doing a great job.
Offer a lot of resources
I get help when I need it.
You answer every question when I call
Quick response to issues. I like the fact that you stay on top of new technologies that will benefit the agents. Merry Christmas
Easy to understand plus they give me helpful reminders!
Easy to work & quick response
Lower costs
I need a question answered about my email and got a good answer
The variety of classes & relevant topics.
Not very helpful. The office staff that I've dealt with was rude. Both face to face, and on the phone.
I called one day and before I could get my question out, she had already answered it. I know she had probably heard that question before, but at least let me get my question out.
Great training classes.
Tracy was extremely helpful and knowledgeable. Way to solve all of my issues in one quick call!
They are very responsive and available when needed for technical support.
All the great classes you have.
They have answered all of my questions in a timely manner, and provided services I will use.
Still have an issue with Mainstreet not taking a lead on MLS enforcement
Mainstreet is always up to date with all what is going on in the Real Estate business and keep us well informed of all the activities and news and giving us pointers on how best to present and represent our Real Estate business to the public and much more.
I like the progressive and ongoing training and technology.
Promptness of service.
The local continuing Ed classes in Tinley, and quick response to member questions or concerns.
Always attentive and a pleasure to work with!
Very easy to work with the team.
Great education
nothing
Fantastic support!
The great support!
was told to submit a letter for my request to add an assistant. No direction given and when asked where to send it, was told to my board. Seemed more interested in getting me off the phone rather than a complete solution.
Whatever you do, I would suggest to remember to always keep it simple. You will make us all happy.
Great service.