Customer Testimonials
I loved that with the video I could even see what
I was doing wrong while running :-)
The service was excellent. Our salesperson was very helpful and knowledgeable.
I really like the personal attention and the way the staff works with me to find me just the right shoe.
I love them! The insoles that i bought make my leg feel so much better! Thanks for taking the time you do to fit our feet.
Great products & I love the staff Olga is a great person to have around, very knowledgable. A bit pricey, but it's quality items.
The personal attention each individual gets. I walk and have bunions and leg pain. She took the time to find shoes that took care of all of the problems. (it is around quitting time and she still took her time!)
knowledge of most of the staff.
Great service and very personable. Thanks for your help!
Service was outstanding, I know with out a doubt, I purchased the correct shoes for my feet.
Excellent customer service. Michelle was very informative and helpful. Made shopping for shoes easy and fun.
Multiple lines to pick from.
The staff is very friendly and knowledgeable about your products. I came in to get a new pair of running shoes and everything went perfectly. I will highly recommend your store to anyone needing a new pair of shoes.
Selection and service
High quality and personal service
I like the idea of being fitted for the right shoes. However, I hate my shoes and my feet hurt, so I question the training/knowledge of the staff member who fitted me. I paid a lot of money for my shoes and will wear them because I can't take them back now. However, I won't get fitted next time - I'll buy what I think I need, not what someone else says I need.
We have a 100% customer satisfaction guarantee, so if you do not like the shoes you purchased we would be more than happy to take that pair back for a full refund and assist you in the selection of a different pair. Thanks, Tim Dreiling
How willing they are to make sure your shoes are fitting correctly and help whatever problems you may be having.
Very helpful
Fleet Feet has transformed my lifestyle. Coaching for fleet feet has given me the opportunity to pass on my love of walking and exercise. I rely on Fleet Feet for all of my sporting good needs.
knowledgeable staff
My customer rep was excellent. I wish I could remember his name!! He took time to make sure he had the right measurements and fit me for the best shoe possible. He did not try to sell me the highest price shoe but gave me options of the best shoe for me.
Very attentive and a great selection. Staff is very nice and informative.
staff always greets me. You always stock my beloved Mizunos. Good mix of lifestyle apparel and running stuff. Happy to have second location to go to. Love the "cross pollenation" that is happening with tri club and bike store
Fitting for shoes. Staff very knowledgable about products. Atmosphere is fun. Provides social connections. All the running gear you could ever need.
Very professional. Craig explained things very clearly and walked me through the different steps of getting a proper fit. Felt like his greatest concern was getting me a proper fit and not pushing any one brand or product.
The service was awesome. The fit is just right.
Walking longer, no pain and happy to tell anyone who will listen where to go and buy their shoes for life.
Name removed
I appreciate the knowledge of the sales associate in determining the type of running shoes I needed. I also did not feel rushed to make a decision.
The personal attention and staff knowledge.
Personalized, focused service. I felt like I was the only one in the store while the employees were helping me. I also like that they didn't just throw a pricy pair of shoes at me but kept pulling shoe after shoe and watching me walk in them time & again until we found the exact right one.
The sales associate was extremely helpful/kind and seemed very knowledgeable.
Everyone was very friendly. I didn't feel pressured to hurry into a decision, and was given plenty of time to test out the shoes I was interested in.