First time getting a massage at Elements. The registration process was very easy and the staff was very welcoming. The therapist listened closely to the issues I was having and came up with a massage that helped address the issues. The massage was very effective and has helped improve my situation. There was information shared about future massages and membership, but it wasn't oversold. I will be likely to return and continue my treatment.
Same as before: people personable, polished and professional (from atmosphere to administration (at telephone, desk (entry to exit) for scheduling, payment, etc., and especially actual massage service, etc.)
They ask me what areas that I want them to focus on during the massage. Their massages leave me relaxed and loose, grateful that I came in to see them.