Response From LaVida Massage of Clarkston, MI
April 09, 2024
Thank you for sharing your feedback. It seems that there may have been a misunderstanding with your gift card, and we sincerely apologize that this happened. As a first time client, the special that we offer is that you receive a discounted price for your first massage. Some may choose to book a 60 minute session or a 90 minute session, but the discount only applies to your first appointment. We do offer a membership program where we offer our guests a discounted price even after their first visit. We can understand that we may not have had a 90 minute session available on the day that you wanted to book, and that you would have preferred to use the amount gifted to you in its entirety. However, the amount on a gift card is available to spend through your choosing. Of course, you are always welcome to come back and use the remainder of your gift card!