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182 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The mortgage process was made fairly easy for the customer. The lender (specifically Brad) was available immediately in every step of the home ownership from pre approval to closing.
A special thanks for upkeep using an app which let's you informed throughout the process on where you are and what's required for next steps.
Overall, the service surpassed my expectations.
Once again, Brad exceeded our expectations! He was great to work with during the transaction with my return buyers. They were very impressed that he remembered them and their story. Things went very smoothly despite the huge snow storm that made it impossible for the buyers to travel to Michigan for the closing. They closed in Kansas City and the sellers closed here. The funds were available at the closing. Everyone was happy!!
Brad was extremely helpful and responsive. The process was easy and user friendly. Would definitely use Brad again if we needed another mortgage!
Brad was very easy to work with - responsive, quick, and understanding. We had one small glitch that I think could have been avoided if additional information had been provided up front, but overall the whole process was very smooth. As first-time homebuyers, we are glad we went with John Adams.
Brad was very helpful and made obtaining a mortgage as stress free as it could be. The rate was also the best available.
No surprises, don't have to think about clients being notified of everything that's happening. Working with Brad is just a totally seamless, delightful experience!
Brad Silvius exceeded all our expectations as our loan representative. He was prompt, detail-oriented, and a pleasure to work with. I can't recommend him highly enough!
Brad is the tops! He is personable, knowledgeable and guides buyers through the process seamlessly.
Brad Silvius is always on top of my clients file and keeps me up to date on where we are in the approval status.Solid 10 in my book!
We were so pleased with how clear and simple it was to go through the loan application process with John Adams. Our loan officer, Brad, was quick to respond to any questions we had & made sure that we completed everything in a timely manner.
Brad was always friendly and prompt with his responses. I felt he had my best interest in mind. Thank you
The best thing l liked the time and guidance that l received from my agent l had.
Brad is a Rockstar. His service is second to none.
Brad was the best mortgage broker I’ve ever worked with. He knows the industry, communicates very well and gets the job done.
Brad was patient and thorough with our mutual client. She was very happy with his services and we are always happy to work with Brad. His communication throughout the pre-approval ad transaction process is excellent! We will continue working with Brad as often as we can.
Appreciated the prompt response of the loan officer I worked with.
He explained the process, clarified concerns I had and was very patient with me.
I was a bit leery about the overabundance of clarifications, checks and balances requested by underwriting though.
It all worked out and in 2 weeks from initial contact, impressive service!
Brad is fantastic to work with! Always prompt and friendly, and most importantly, he know his job incredibly well and navigates through the mortgage process like an all-star.
Brad had amazing communication with both my client and myself. He was always easy to reach and on top of things.
Brad's responsiveness.
We worked with Bradley. He was amazing so quick to respond and so on top of everything! Sometimes I feel like I called to frequently or emailed too much but he was always so nice and informative. It really helped make the process a lot less stressful! Would highly recommend!
Brad was very fast, responsive, accommodating, and pleasant to work with!
Great communication and smooth hassle free process
Personalized attention and very quick turn around responses
Bead did a great job! I would recommend him any time.
Needed a local lender rather than a big bank because I needed someone who was familiar with and could help me with my unique situation. Brad was very helpful, very response, and detail oriented.
I absolutely loved working with Brad for the second time. He was always so helpful. Brad answered any questions I had at any time. I always try and refer anyone I know to him so their buying experience can be like mine. Thank you Brad!
Attentive service and Great information
Brad explained everything so well and took great care of us.
Brad Silvius is amazing. Does what he says. Communicates well. Cares about outcomes. Understands people.
I wish other lenders were like Brad. They are not however.
I could not be happier or more appreciative.
Bravo Brad Silvius.
Brad was so communicative, supportive and expedient. We loved working with him through this process.