FCI Austin
7801 N. Lamar Blvd #B161
Austin
TX 78752
United States

Customer Testimonials

Report a concern   July 8, 2014 — Rated 9 out of 10 by C.F. FCI Austin
What do you like about our products and services?

Customer service was great - the staff, response time and cost, great experience.

Report a concern   June 9, 2014 — Rated 10 out of 10 by L.S. FCI Austin
What do you like about our products and services?

Very Professional and Reliable. My floors look awesome.

Report a concern   June 5, 2014 — Rated 10 out of 10 by E.B. FCI Austin
What do you like about our products and services?

They did what they said at the price they told me they would.

Report a concern   June 2, 2014 — Rated 10 out of 10 by M.D. FCI Austin
What do you like about our products and services?

The man was a very efficient and I needed to have the flooring delivered quickly. I called in the morning and he had it delivered to me that afternoon. He delivered it himself because his regular delivery guy was busy. He was phenomenal and I would definitely use him again.

Report a concern   May 28, 2014 — Rated 10 out of 10 by T.S. FCI Austin
What do you like about our products and services?

I loved the product, Rene and his staff were attentive and made sure we got everything we were looking for. I once said I wanted a certain pad and he brought me various samples to make sure I got exactly what I was looking for.

Report a concern   May 27, 2014 — Rated 9 out of 10 by T.H. FCI Austin
What do you like about our products and services?

I'm already having them do a bid on my other bathroom.

Report a concern   May 23, 2014 — Rated 10 out of 10 by G.R. FCI Austin
What do you like about our products and services?

The attention that I got and the fact that they came with a dedicated team focused on getting it done as quickly as possible.

Report a concern   May 21, 2014 — Rated 10 out of 10 by V.B. FCI Austin
What do you like about our products and services?

They were friendly, thorough and very accommodating.

Report a concern   May 8, 2014 — Rated 10 out of 10 by R.S. FCI Austin
What do you like about our products and services?

Work was professional and quick. The worker was pleasant and knowledgeable.

Report a concern   April 30, 2014 — Rated 9 out of 10 by K.G. FCI Austin
What do you like about our products and services?

Friendly, affordable, and professional.

Report a concern   March 14, 2014 — Rated 10 out of 10 by M.W. FCI Austin
What do you like about our products and services?

Responsive, timely, and great communication.

Report a concern   March 8, 2014 — Rated 9 out of 10 by K.S. FCI Austin
What do you like about our products and services?

I like d the employees

Report a concern   March 3, 2014 — Rated 10 out of 10 by R.B. FCI Austin
What do you like about our products and services?

They were good. Did a really good job.

Report a concern   February 28, 2014 — Rated 10 out of 10 by Terrell O'neill FCI Austin
What do you like about our products and services?

All of the Sales and Support staff are very easy to work with. We received the highest quality of service. Everything was explained in detail! The tile setter, Cipriano, is a real craftsman! Very pleased.

Report a concern   February 24, 2014 — Rated 10 out of 10 by Joy Wise FCI Austin
What do you like about our products and services?

I needed a tile backsplash installed in my kitchen, and since it was not a very big job, I had a lot of trouble getting companies to bid on it. Floor Coverings International bid on it and then did a fantastic job on the installation!! They were on time, took the time to make sure no mastic or grout got on my cabinets or floor, and did the job exactly as I envisioned it. I am very happy with the job they did!

Report a concern   February 4, 2014 — Rated 9 out of 10 by J.H. FCI Austin
What do you like about our products and services?

Services provided the product directly. The installer was prompt, professional and it was a quality installation.

Report a concern   January 17, 2014 — Rated 10 out of 10 by Amanda Burge FCI Austin
What do you like about our products and services?

I like how down to earth the sales person was. There was no pressure to buy something more than I should. He heard my goals, and helped me focus on the product choices that would meet my goals. I have enjoyed how pleasant and friendly the office staff are, and how willing they are to work with me. I also found the installers trust-worthy and their work was impeccable.

Response from FCI Austin:

Thanks Amanda, we loved working with you also.

Report a concern   December 23, 2013 — Rated 9 out of 10 by J.M.N. FCI Austin
What do you like about our products and services?

I liked the quality of their staff and workers.

Report a concern   December 9, 2013 — Rated 10 out of 10 by D.G. FCI Austin
What do you like about our products and services?

They were efficient and followed through on what they said they would do without any surprises.

Report a concern   December 2, 2013 — Rated 10 out of 10 by A.P. FCI Austin
What do you like about our products and services?

They did an excellent job. They worked diligently, were very nice and kind and they seemed like they knew their job.


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