based on 3641 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Effective Product. Friendly and Productive Staff. The way scheduling is handled. Ease of online payment.
our service tech Joe is great. he always takes care of our business needs and is very professional and courteous. wonderful service.
Reliable and friendly
Quick and easy. Employees have always been professional.
Ask the client if a schedule is convienient,
They work!
Not disappointed just haven't seen 100% results yet. First treatment was 02/10/2014 so patiently waiting on full effect of treatment.
The same service provider usually comes to treat the house on a quarterly basis and is thus familiar with the special areas to be treated.
Listen to my concerns and explains what is needed.
Answer the phone and reply the messages.
Always on time and very friendly and answer any questions we have
Friendly and devoted technicians
Always on time, reliable and professional. I have been very pleased with your services for many years.
Fast and Friendly service.
It's regular, effective and quick.
It seems to work!
The technician is always friendly and courteous and explains what he is doing and makes sure we are okay with the services. We've been using Bug Master for a long time and have never had any complaints.
The technicians are knowledgeable, courteous, and very polite. It is very easy to schedule appointments around my busy schedule. They are always on time and get the job done.
Nice staff, and he's always on time! Very polite! :D
Joey the our service man is just wonderful. He is knowledgeable, polite and efficient. I can't say enough about the great customer service he provides.
Prompt service, take care of any issues I have with insects, varmints.
BRANDON! His recommendations are always spot on.
The way the serviceman checked to make sure I was clear of any termites and he was very friendly.
Since I have a fenced in yard can he continue to spray around the house.
How often does he spray in the house as carpenter ants were the original problem.
SERVICE AND DEPENDABILITY
WE HAVE BEEN FORTUNATE ENOUGH TO HAVE YOUR SERVICE FROM THE FIRST WEEK WE MOVED INTO OUR HOME ELEVEN YEARS AGO. DANIEL IS TOP NOTCH. WE LIKE KNOWING OUR SERVICE PERSON. YOUR COMPANY HAS ALWAYS BEEN RESPONSIVE TO OUR NEEDS AND REQUESTS. WHEN WE HAVE A PROBLEM, IT HAS ALWAYS BEEN SOLVED-IMMEDIATELY-IF NOT SOONER.
The service guy I have now is awesome!
The technicians I have encountered have always been polite, professional, and courteous. Tyrone was sent to seal off my attic and remove the squirrels who had nested there, but ended up coming back on his Saturday off to finish up because he didn't have a tall enough ladder. Anyone willing to wake up by 7am to do a favor for a customer is outstanding in my book. Plus, the squirrels are gone!
Always on time, very thorough and professional
I like everything except the fact that you don't leave a notice that you have been there. And that you only spray the kitchen and bathrooms. I think all rooms should be treated.