- Phone: (505) 321-1033
Customer Testimonials
We feel very comfortable using Furniture Medic by Bespoke as a source for warranty related issues with our customers in the Albuquerque area. They respond quickly to our requests for service and treat our customers with the utmost respect. Marcia Cosentino, Director of Customer Service, Stickley Furniture Company.
We were pleasantly surprised at the fast service and reasonable price. And our piece turned out so beautifully. We really couldn't be happier.
Knows what he is doing--very professional and friendly. Does it once and does it right.
Customer attention; Mark really listened and "got" what I was wanting. He made this well-worn valet chair look not only proud of its age, but like a much finer piece of furniture than it had ever been.
Mark works quickly and is personable. However, the main reason for our commendation is his work. An old piece of furniture we purchased was in worse shape than we originally thought. A corner of the bedpost was major league scratched/chewed up and we were going to have to sacrifice the whole bedroom set. Mark saved it for us and it looks as good as it would have new. Mark also is flexible in his scheduling. We recommend him with no reservations. He should be called furniture magician or at least artist
The restoration expert arrived right on time. He thoroughly protected the surrounding floor area and began work. It was a difficult repair (dog chewed the corner of the coffee table) and the repair was excellent. I will definitely use him again if I have to have a nice piece of furniture repaired.
Very very happy with the restoration project! We cannot say enough positive things. Mark provided exceptional service and dealt with our project with honesty and integrity. The completed project exceeded our expectations and we will definitely be recommending him to friends and associates.
Mark did a beautiful job restoring our antique and polishing it up nicely. We really appreciate your friendly service!
Easy to work with and committed to doing what client wants within budget and find solutions. And simply very pleasant to work with, high quality work in finished piece.
Mark was very professional. After he picked up the pieces, there were a couple of items he needed clarification about and texted me to ensure the process would run smoothly. He was prompt in his pick up and delivery. His explanations about how to care for the pieces after the restoration were very helpful. Overall, this was a wonderful experience and I will use Furniture Medic again!
The quality of the work is excellent; the pricing is reasonable, and the workman affable.
I had a relatively beat up (2 earthquakes) 50+ nostalgic piece of furniture that was repaired and restored to a high polish smooth as glass finish. It was done with excellent communication between the restorer and myself. Very happy indeed.
Everything he did, the furniture was beautiful and was very courteous and quick would recommend him and send more furniture as we need!!
Mark was incredibly resourceful in finding replica replacement hinges for old furniture. He was great about keeping me updated on the progress when shipping was delayed. Additionally, I had an antique dresser that had been water damaged. He found the most cost effective solution and did an amazing repair job that he could have charged three or four time as much for if he had done a strip and refinish job. Wish I could clone him for other home repair services!
Not only did the touch up blend perfectly with the piece, Mark took the time to photograph each item and clearly explain what was damaged. He also recommended that one of the items be replaced because felt it had so much damage it would never look like "new".
Thanks,
Kenlyn
prompt and professional, cared about the project being done correctly, pride of workmanship really showed
The prompt response, the fair prices and great professionalism.
Mark was very professional, kept me informed, and kept his word on everything he told he would do and even exceeded my expectations.
I felt confident leaving the repair in his hands and he did an excellent job!
I have a lot of custom cabinetry in my home and after 5 +years from installation it was starting to show little nicks and scratches from 'life.' I wanted to preserve my investment by having some maintenance done. Mark did a totally splendid job. I am VERY picky, and I was amazed at what he was able to do. Mark was on time and a consummate professional. I would not hesitate to recommend his services.
The repairs made to my English antique furniture are flawless. Mark took extreme care to recreate the look of the original furniture. He is extremely talented and professional and I will definitely use him again in the future.
We were so impressed with the professional way that Mark handled our order! He was so kind and was prompt in responding each time we communicated. The most amazing thing was the way our trunk turned out. It is absolutely beautiful. We will highly recommend this company and look forward to using you again!
I thought my antique rocker was a goner until Mark performed his miracle repair. You could never tell it was so severely damaged. I recommend Furniture Medic highly plus Mark is the nicest guy and always wants to go out of his way to make you a happy customer.
Excellent Work...
Mark was extremely responsive and really listened to what we wanted done. His work is exceptional and I suspect that he is quite the perfectionist and it really adds to his end product. We feel that his prices are very reasonable and he completed the job within a reasonable amount of time. He is a great guy and we could not be happier with his work. We will be returning to him with other projects!
Mark Ryan is skilled, completes the work on time and is very easy to work with. My chairs have new life!
Personal attention. Extreme desire to provide the very best in restoration. The "Medic" strives for professional perfection, and did reach that goal with his work for us.
Integrity and careful attention, good service from the man, Mark, who did it, plus excellent restoration of the marquetry and other wooden furniture. He didn't try to sell me on a service which wouldn't b e worth it (due to deterioration). I can't speak about the remainder of Furniture Medics, as it really depends on the skills of each individual restorer.
Prompt communication, very professional and was able to accommodate us on short notice. Our customer was very pleased with the service.
Name removed
Angel Song
Mark is friendly, helpful, and knowledgable.
The professionalism, the knowledge of all aspects of fine antique and fine furniture restoration,as well as the artistry and meticulous skill skill of Mark of Bespoke Restoration place his work far above others in his field. His work is meticulous and he goes above and beyond merely restored to create the original look and essence of the piece of furniture. When he is done they retain they patina and beauty. I recommend him unconditionally to decorators and anyone who needs restoration work.
Dr. Gail Pestana