Standard Heating & Air Conditioning
130 Plymouth Avenue North
Minneapolis
MN 55411
United States

Average rating: 9.5 out of 10 based on 20141 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 18, 2015 — Rated 7 out of 10 by L.S. Standard Heating & Air Conditioning - Minneapolis - MN
What could we do to improve?

Old part was left behind, so I now need to find a way to dispose of an old furnace motor. Having old parts taken would be VERY helpful

Report a concern   December 18, 2015 — Rated 10 out of 10 by D.S. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Professional, knowledgeable, reputation, Family Owned/Operated for many years, the Company has advertised in the St.Odilia Bulletin for many years and mention that they are members of the parish there as am I.
I feel that the company stands by the products they sell.
From Sales (there was no "hard sell" which means a lot to me) to Installation all went so well. I have been in the Service Industry for many years and I feel I was treated very well.

Report a concern   December 18, 2015 — Rated 10 out of 10 by J.S. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Efficient, skilled, and friendly service technicians. When calling on the phone, people are always very helpful and nice.

Report a concern   December 18, 2015 — Rated 10 out of 10 by M.P. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Within time frame, easy fix, didn't charge over base fee of coming out.

Report a concern   December 17, 2015 — Rated 5 out of 10 by G.P. Standard Heating & Air Conditioning - Minneapolis - MN
How did we disappoint you and what can we do to make things right?

Standard was no longer able to provide a replacement steam boiler that I needed. I got a bid from you a few years ago, and on a recent follow up was told you didn't employ a steam boiler qualified/trained employee. I found a company that does.

Report a concern   December 17, 2015 — Rated 10 out of 10 by K.P.M. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

they are reliable and trustworthy

Report a concern   December 17, 2015 — Rated 10 out of 10 by G.L. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

The really nice people I've met. Even buying air filters was such a pleasure because I was shown (again) the proper way to install them. I had forgotten to hook it from the ottom when I vacuumed it out earlier in the year. I'd recommend you all anytime, and I have already recommended you to several friends based on my experience!

Report a concern   December 17, 2015 — Rated 10 out of 10 by Patrick Bones Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Standard has been my heating/AC company for 19 years now.
Always on time, friendly dependable service. I couldn't ask for more!

Report a concern   December 17, 2015 — Rated 10 out of 10 by A.V. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Prompt service, provide good, relevant and timely answers to questions and explain well what work will take place.

Report a concern   December 17, 2015 — Rated 10 out of 10 by P.M. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Friendly and very professional!!!

Report a concern   December 17, 2015 — Rated 10 out of 10 by B.K. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

I like the call prior to arriving at our house. Staff is always wonderful

Report a concern   December 17, 2015 — Rated 10 out of 10 by Bart Kosen Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Nice and polite technicians and excellent products and service.

Report a concern   December 16, 2015 — Rated 10 out of 10 by E.K. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Your technicians are all very efficient and courteous.
We are on your maintenance plan and enjoy seeing our longtime tech Seth.

Report a concern   December 16, 2015 — Rated 10 out of 10 by D.P. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

I technician is very professional and a really nice guy.

Report a concern   December 16, 2015 — Rated 10 out of 10 by P.J. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Very high quality people at a fair price.

Report a concern   December 16, 2015 — Rated 9 out of 10 by J.B. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

The service techs are always friendly and knowledgable.

Report a concern   December 16, 2015 — Rated 10 out of 10 by Sheila Van Houten Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Prompt, thorough, courteous, dependable! Couldn't ask for more!

Report a concern   December 16, 2015 — Rated 10 out of 10 by A.G. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Very professional. Very nice.

Report a concern   December 16, 2015 — Rated 0 out of 10 by B.L. Standard Heating & Air Conditioning - Minneapolis - MN
How did we disappoint you and what can we do to make things right?

I spent 12,000 on a new furnace with you. You hooked it up wrong a couple of times. ( Thank God I can read a manual.)
The system said I needed to change my filters over and over. They were new. So you sent someone out and evidently I am using too good
a filter. Your tech said to buy worse filters. $99. Wish I had a business like yours where you can create a non problem and then expose it
as a non problem and get paid $99 for 10 minutes. You must be doing well.

Report a concern   December 16, 2015 — Rated 10 out of 10 by M.M. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

The price was reasonable. The technicians were very good. Our salesman, Mark, was very knowledgeable and gave us a good price. I would highly recommend their services.

Report a concern   December 16, 2015 — Rated 10 out of 10 by R.F. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

very professional, always on time, and very knowledgeable.

Report a concern   December 16, 2015 — Rated 10 out of 10 by K.H. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

The overall customer service (scheduling, on-site, etc.) is very sincere, personal, and impeccable.

The staff is truly a pleasure to work with. The maintenance specialist that came out (Seth) has assisted us for years in various properties and is exceptional. He is the epitome of professionalism, knowing his job in-and-out and taking the time to explain -- in lay language -- what work is being done. He also goes above and beyond to be accommodating and is very thoughtful of the client's position.

Report a concern   December 15, 2015 — Rated 8 out of 10 by S.B. Standard Heating & Air Conditioning - Minneapolis - MN
What could we do to improve?

Expensive for 20 min of work, but very prompt

Report a concern   December 15, 2015 — Rated 10 out of 10 by Nathan Huntley Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Knowledgeable, fair prices, professional work.

Report a concern   December 15, 2015 — Rated 10 out of 10 by Donald Walth Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

they are prompt and very knowledgeable about the problem I was having. The two that came to my home were friendly and very helpful.

Report a concern   December 15, 2015 — Rated 10 out of 10 by N.S. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

The technicians are prompt, friendly and professional. Great service all around.

Report a concern   December 15, 2015 — Rated 10 out of 10 by E.C. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

prompt. friendly

Report a concern   December 15, 2015 — Rated 10 out of 10 by R.J. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Fast, friendly, professional.

Report a concern   December 15, 2015 — Rated 10 out of 10 by Mindy Eschedor Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Your technicians are always very friendly and knowledgeable, and answer all my questions. They are thorough and efficient workers, and I always have confidence that the job is being done right! I appreciate their recommendations and advice, and that they don't give me a "hard sell" to buy more products or services.

Report a concern   December 14, 2015 — Rated 10 out of 10 by Al Cassidy Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

COURTEOUS, FRIENDLY AND PROMPT


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