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20141 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional, knowledgeable, reputation, Family Owned/Operated for many years, the Company has advertised in the St.Odilia Bulletin for many years and mention that they are members of the parish there as am I.
I feel that the company stands by the products they sell.
From Sales (there was no "hard sell" which means a lot to me) to Installation all went so well. I have been in the Service Industry for many years and I feel I was treated very well.
Efficient, skilled, and friendly service technicians. When calling on the phone, people are always very helpful and nice.
Within time frame, easy fix, didn't charge over base fee of coming out.
Standard was no longer able to provide a replacement steam boiler that I needed. I got a bid from you a few years ago, and on a recent follow up was told you didn't employ a steam boiler qualified/trained employee. I found a company that does.
they are reliable and trustworthy
The really nice people I've met. Even buying air filters was such a pleasure because I was shown (again) the proper way to install them. I had forgotten to hook it from the ottom when I vacuumed it out earlier in the year. I'd recommend you all anytime, and I have already recommended you to several friends based on my experience!
Standard has been my heating/AC company for 19 years now.
Always on time, friendly dependable service. I couldn't ask for more!
Prompt service, provide good, relevant and timely answers to questions and explain well what work will take place.
Friendly and very professional!!!
I like the call prior to arriving at our house. Staff is always wonderful
Nice and polite technicians and excellent products and service.
Your technicians are all very efficient and courteous.
We are on your maintenance plan and enjoy seeing our longtime tech Seth.
I technician is very professional and a really nice guy.
Very high quality people at a fair price.
The service techs are always friendly and knowledgable.
Prompt, thorough, courteous, dependable! Couldn't ask for more!
Very professional. Very nice.
I spent 12,000 on a new furnace with you. You hooked it up wrong a couple of times. ( Thank God I can read a manual.)
The system said I needed to change my filters over and over. They were new. So you sent someone out and evidently I am using too good
a filter. Your tech said to buy worse filters. $99. Wish I had a business like yours where you can create a non problem and then expose it
as a non problem and get paid $99 for 10 minutes. You must be doing well.
The price was reasonable. The technicians were very good. Our salesman, Mark, was very knowledgeable and gave us a good price. I would highly recommend their services.
very professional, always on time, and very knowledgeable.
The overall customer service (scheduling, on-site, etc.) is very sincere, personal, and impeccable.
The staff is truly a pleasure to work with. The maintenance specialist that came out (Seth) has assisted us for years in various properties and is exceptional. He is the epitome of professionalism, knowing his job in-and-out and taking the time to explain -- in lay language -- what work is being done. He also goes above and beyond to be accommodating and is very thoughtful of the client's position.
Expensive for 20 min of work, but very prompt
Knowledgeable, fair prices, professional work.
they are prompt and very knowledgeable about the problem I was having. The two that came to my home were friendly and very helpful.
The technicians are prompt, friendly and professional. Great service all around.
prompt. friendly
Fast, friendly, professional.
Your technicians are always very friendly and knowledgeable, and answer all my questions. They are thorough and efficient workers, and I always have confidence that the job is being done right! I appreciate their recommendations and advice, and that they don't give me a "hard sell" to buy more products or services.
COURTEOUS, FRIENDLY AND PROMPT
Old part was left behind, so I now need to find a way to dispose of an old furnace motor. Having old parts taken would be VERY helpful