North East

Guest Testimonials

Report a concern   February 19, 2017 — Rated 10 out of 10 by C.Q. North East
What do you like about our services?

the staff's interaction with my pet. everyone knows him by name.
very personal.

Report a concern   February 19, 2017 — Rated 10 out of 10 by B.B. North East
What do you like about our services?

The friendly and talented staff; they adore our dog, Jupiter :)

Report a concern   February 18, 2017 — Rated 10 out of 10 by J.H. North East
What do you like about our services?

Video camera
Crates are not stacked
Dogs are always monitored while together
Staff is friendly

Report a concern   February 18, 2017 — Rated 10 out of 10 by R.S.F. North East
What do you like about our services?

I feel my dog is welcomed., the dog keepers are nice and seems to know how to handle the dogs per their unique personality., having access to video cam is great., allows contact with other dogs in a safe and caring large area. Thanks

Report a concern   February 18, 2017 — Rated 10 out of 10 by S.G. North East
What do you like about our services?

Attentiveness. Cleanliness friendly staff

Report a concern   February 18, 2017 — Rated 10 out of 10 by T.D. North East
What do you like about our services?

Super friendly staff that have a passion for pups! Very accommodating and great communication

Report a concern   February 18, 2017 — Rated 10 out of 10 by M.R. North East
What do you like about our services?

We like the interaction and care that out dogs are given with staff members, plus the all day play is great socialization and stimulation

Report a concern   February 18, 2017 — Rated 10 out of 10 by M.B. North East
What do you like about our services?

Staff is always so friendly, please wear name tags!

Report a concern   February 18, 2017 — Rated 10 out of 10 by M.M. North East
What do you like about our services?

everything

Report a concern   February 18, 2017 — Rated 10 out of 10 by T.J.S. North East
What do you like about our services?

Friendly staff who clearly love the dogs they are caring for. Also love the open concept, so pets are not kept in cages.

Report a concern   February 17, 2017 — Rated 10 out of 10 by B.R. North East
What do you like about our services?

A wonderful staff that treats my dog like family. We could relax on vacation knowing that she was safe, happy and having lots of fun! Love the cameras so I can watch her from the hotels. They also do a great job at giving her bath and pawicure without scaring her. Camp bowwow is the only place I will take her when we go on long vacations. 4 years in a row and will be back! Thanks so much.

Report a concern   February 17, 2017 — Rated 10 out of 10 by B.A.T.H. North East
What do you like about our services?

This was our first experience using a doggie day care. The staff is incredible. I can tell they all love their jobs! To me that is not only a sign of good hiring techniques but also good management in general. I have no doubt my puppy is being well cared for. The facility is large, clean, and modern.

Report a concern   February 17, 2017 — Rated 10 out of 10 by M.F.D. North East
What do you like about our services?

The personal, hours of service and the dogs look forward to going every time.
They are clearly interested in the dog and providing the best service to the client.
Thank you.

Report a concern   February 17, 2017 — Rated 10 out of 10 by S.J.F. North East
What do you like about our services?

The staff are super friendly and our dog really likes it there. He comes home very tired!

Report a concern   February 17, 2017 — Rated 9 out of 10 by V.R. North East
What do you like about our services?

Allow high resolution video viewing for Mac computers. I emailed the online doggie support and they said it wasn't possible to view high res video on a Mac. One of the main reasons I decided to take my dog to camp bow wow was to be able to watch him and make sure he is getting adaquate play time and less time in a kennel.

Response from Camp Bow Wow Springfield:

Thank you for your feedback Valerie! We appreciate your time.
The Camper cams are a great Camp benefit and we definitely understand why accessing them through your Mac would be of high value to you! We're looking at various upgrades to our system later in 2017. In the meantime, have you tried downloading the Camp Bow Wow App on your phone? Phone screens aren't as large of course but it does offer an alternative way to see Lupine while playing at Camp! Thanks again!

Report a concern   February 17, 2017 — Rated 10 out of 10 by M.E. North East
What do you like about our services?

So patient and understanding. Great hours, friendly staff

Report a concern   February 17, 2017 — Rated 9 out of 10 by G.H. North East
What do you like about our services?

I love the services, the only thing is the smell which I know there is no control over. I do like that this location offers quick and affordable baths.

Report a concern   February 17, 2017 — Rated 10 out of 10 by S.Z. North East
What do you like about our services?

I like the large facility. The staff are always very friendly and helpful. I wish you had a place on northwest side of town near Dublin.

Report a concern   February 17, 2017 — Rated 10 out of 10 by C.R. North East
What do you like about our services?

Everything!

Report a concern   February 17, 2017 — Rated 10 out of 10 by C.D. North East
What do you like about our services?

Everyone I've spoken with on the staff has been pleasant and easy to interact with. I love the transparency with the end of stay 'report card' and the webcams of the play yard - always feel safe leaving my pup with them. When I pick him up he never wants to leave!


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