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The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thanks for the feedback Kris. There is no excuse for not communicating with a client about their pets on a daily basis. Because of this, this sitter is no longer doing any pet visits for us. As far as the water is concerned, we were not informed that the dog actually drinks out of the toilet. Unfortunately, the sitter closed the lid of the toilet, the dog couldn't get a drink from the toilet, and the dog drank most of the water left out for the pets prior to the arrival home of their owners. This reinforces the point that every client should give the Fetch sitter all the information that you can about your pets. If this had been done, there wouldn't have been an issue with the water bowl.