I enjoy the flexibility of not having to schedule an appointment. And the app gives you estimated time for next available. Big points for that!! All the staff are friendly and courteous and provide a good experience.
I don't remember numbers and their meanings, so it is nice to be able just to tell the ladies what I want and trust them to do their job. I have several cowlicks and they always ask me what I want if there are choices in how to deal with them.
Everyone is friendly from the moment you walk in the door. I am very please with the professionalism of the entire staff and I would single out Didi and Que as my favorites.