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167 ratings.based on
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thank you for your feedback. As we discussed on the phone, the sitter's time was prioritized to take extra care of your special needs pup, even making a separate extra trip at no charge. But even so, a few minutes should have been spent on the yard and so we've extended a free service. I believe we also have the 3rd party issued resolved. We appreciate you, your feedback and your trust in Fetch for your pet care needs and hope to exceed your expectations next time.