Client Testimonials
Kim does excellent job listening and cutting just the way I want it.
The customer service is always a 10!
PLEASE SHARE THIS with COO or UX Exec -
Love Robbie who does our families' hair. Major complaint is that your app is not good at all. 50% of the time when I want to make a reservation, I try to log-in and it says my password not working or "error" on site. I keep trying and trying the app, and eventually have to call and ask them to add me. Many times i'm doing this while driving as it's an impulse or unplanned cut but happen to be close by, which is even more frustrating because I'm driving distracted.
If you are going to try and save labor costs by forcing customers to make reservation only online, and obviously attempt to steer customers to the app vs. over the phone appts - then at least put the resources into an app that works and that's user friendly. I can tell you... I'm forced to go to a competitor maybe 25% of the time, not because I don't like the stylists at Sports Clips - but because you make it too hard to make an appointment via the app, I give up out of frustration or just pop in somewhere else vs. getting aggravated. Shouldn't be an inconvenience for the customer to spend money in your store.
Plenty of other options out there that charge way less than $25.00 and regularly offer coupons - fix your appointment process or it will right itself eventually, and not in a good way for SC.
The online appointment
Great service!
Our stylist was a rockstar in handling my two year old and did a great job with my haircut
I get a great cut every time I go to Sport Clips.
Friendly staff. Very good haircut. Keeping records helps out a lot. Sports on the tv so I don't get bored.
Nice cut. Massage was comfortable and stress relieving. The temp on the face towel was just right. Lily was engaging and fun to talk to.
Love the employees! Always a great time!
Doesn’t accept my kindness. XP
Service is great
I enjoy the personal touch that your Stylist give me every time that I come to the Salon.
Sue is awesome! I can check in before arriving
Very well organized and professional.
Great haircut, MVP is fantastic, almost like a quick spa visit!
Everything
Great haircut and scalp massage, and great service.
Clean and friendly environment.
Rachel gave friendly and professional service.
Very friendly staff, great service
Ease of online appointment.
Pleasant staff.
Good selection of services.
Robbie I want to thank you. You did a fantastic Job with my hair. I will not disappointing you to anyone that asks
On time appointments, very good haircuts .
Very friendly
Caitlin is the best.
Loved my hair cut, Carrie was great and I will be going back to her as well as bringing others to this location.
Great haircut from Alyssa.
My stylist was very nice and did a great job.
I had my son come in to get haircut. Sarah who cuts my hair did his hair. She did a great job. Thanks.