College Hunks Hauling Junk and College Hunks Moving
1532 Pointer Ridge Pl #I
Bowie
MD 20716
United States

Average rating: 9.2 out of 10 based on 643 ratings.

What our loyal clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 26, 2014 — Rated 10 out of 10 by M.L.R. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

Very professional

Report a concern   August 25, 2014 — Rated 10 out of 10 by H.L. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

CHH were on time, and professional.

Report a concern   August 19, 2014 — Rated 10 out of 10 by K.L. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

I liked it.

They came on time, very politely and professional.

I would call them again and recommend them.

Report a concern   August 18, 2014 — Rated 10 out of 10 by P.C. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

The young men were prompt,neat-looking, friendly, polite and efficient. My new furniture arrived and overlapped CHHJ's window, but everything went well and they worked it out.

Report a concern   August 18, 2014 — Rated 8 out of 10 by S.L. College Hunks Hauling Junk and College Hunks Moving
What could we do to improve?

The rates are seem a bit high.

Report a concern   August 13, 2014 — Rated 10 out of 10 by P.D. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

Fast and very convienent!
Thanks
Dianne

Report a concern   August 12, 2014 — Rated 10 out of 10 by B.S. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

They got the job done quickly and smoothly without damaging my walls. The knew how to manuver in a small area.

Report a concern   August 12, 2014 — Rated 10 out of 10 by B.R. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

Honest, quick and prompt service.

Report a concern   August 11, 2014 — Rated 10 out of 10 by D.L. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

They were friendly, prompt, safe and super-fast. The best part is they met me 2 hours earlier than scheduled which was awesome.

Report a concern   August 11, 2014 — Rated 1 out of 10 by W.L. College Hunks Hauling Junk and College Hunks Moving
How did we disappoint you and what can we do to make things right?

I have used your service before and felt that your rates were reasonable. I did not feel this way this time. I feel I was charged a lot for what was taken. I also had items that were taken before that I was told could not be taken this time.

Report a concern   August 10, 2014 — Rated 3 out of 10 by U.J. College Hunks Hauling Junk and College Hunks Moving
How did we disappoint you and what can we do to make things right?

I was surprised by how expensive it was, especially because it was for a donation pickup. In the future I'd be more likely to throw things away than to have you guys pick something up.

Report a concern   August 4, 2014 — Rated 10 out of 10 by M.C.L. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

Everything. Prompt and efficient

Report a concern   August 4, 2014 — Rated 10 out of 10 by Singleton, Carol College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

Punctual, efficient, professional and reasonably priced!

Report a concern   August 4, 2014 — Rated 8 out of 10 by M.H. College Hunks Hauling Junk and College Hunks Moving
What could we do to improve?

On most recent visit chhj borrowed a 2-wheeled garden cart with my consent. After they left, I found one wheel bent and must be replaced. I think the cart was overloaded to get something done in one trip which should have taken two. Please take more care of customer's property if chhj borrows it.

Report a concern   August 4, 2014 — Rated 10 out of 10 by Black, Judy College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

professionalism, courteous, timeliness and efficiency.

Report a concern   July 29, 2014 — Rated 10 out of 10 by K.J.A. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

Responded by telephone immediately upon request. Accurate estimate over phone. Provided information on how the process worked. Brought adequate number of people to complete the job. When arrived, introduced each person and immediately began to work. Made sure shoes were clean before walking on carpets. Provided a copy of the business transaction. And probably as important as the above comments, each person was personable.

Report a concern   July 29, 2014 — Rated 4 out of 10 by R.K. College Hunks Hauling Junk and College Hunks Moving
How did we disappoint you and what can we do to make things right?

When calling the 800 number I was quoted $396 as the max for a full truck but when they came to pick up my stuff the charge wa $332 for a half truck. The young men told me that this happens often with the the telephone sales associates. I prefer to do business with companies who are up front and true flu about the charges.

Report a concern   July 28, 2014 — Rated 9 out of 10 by Briggs, Steve College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

It was stress less well worth the money paid the young men were true professionals

Report a concern   July 21, 2014 — Rated 10 out of 10 by C.J. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

The guys showed up on time and got the job done. They were respectful and helpful. My only comment/suggestion regards appearance - young guys shouldn't wear their pants so low that their underwear is on display. Pull your pants back up to your waist and fasten your belts!

Report a concern   July 21, 2014 — Rated 7 out of 10 by B.M. College Hunks Hauling Junk and College Hunks Moving
What could we do to improve?

I was told by the call center (800 number) that since I was combining services (both hauling and moving furniture) there would not be a minimum labor charge. However, the local franchisee would not waive the minimum labor charge and I paid separately for each service. The franchisee said that the call center was not suppose to quote charges but refer the caller to the local franchisee for pricing. I was also quoted the minimum charge for 2 men and 3 men. I also told the call center individual that only two men were required for the job, but three men showed up and the minimum was based on three men. I don't know who is telling the truth but I was dissatisfied with having two different stories on the pricing.


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