College Hunks Hauling Junk and College Hunks Moving
1532 Pointer Ridge Pl #I
Bowie
MD 20716
United States

Average rating: 9.3 out of 10 based on 630 ratings.

What our loyal clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 29, 2014 — Rated 10 out of 10 by K.J.A. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

Responded by telephone immediately upon request. Accurate estimate over phone. Provided information on how the process worked. Brought adequate number of people to complete the job. When arrived, introduced each person and immediately began to work. Made sure shoes were clean before walking on carpets. Provided a copy of the business transaction. And probably as important as the above comments, each person was personable.

Report a concern   July 29, 2014 — Rated 4 out of 10 by R.K. College Hunks Hauling Junk and College Hunks Moving
How did we disappoint you and what can we do to make things right?

When calling the 800 number I was quoted $396 as the max for a full truck but when they came to pick up my stuff the charge wa $332 for a half truck. The young men told me that this happens often with the the telephone sales associates. I prefer to do business with companies who are up front and true flu about the charges.

Report a concern   July 28, 2014 — Rated 9 out of 10 by Briggs, Steve College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

It was stress less well worth the money paid the young men were true professionals

Report a concern   July 21, 2014 — Rated 10 out of 10 by C.J. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

The guys showed up on time and got the job done. They were respectful and helpful. My only comment/suggestion regards appearance - young guys shouldn't wear their pants so low that their underwear is on display. Pull your pants back up to your waist and fasten your belts!

Report a concern   July 21, 2014 — Rated 7 out of 10 by B.M. College Hunks Hauling Junk and College Hunks Moving
What could we do to improve?

I was told by the call center (800 number) that since I was combining services (both hauling and moving furniture) there would not be a minimum labor charge. However, the local franchisee would not waive the minimum labor charge and I paid separately for each service. The franchisee said that the call center was not suppose to quote charges but refer the caller to the local franchisee for pricing. I was also quoted the minimum charge for 2 men and 3 men. I also told the call center individual that only two men were required for the job, but three men showed up and the minimum was based on three men. I don't know who is telling the truth but I was dissatisfied with having two different stories on the pricing.

Report a concern   July 14, 2014 — Rated 10 out of 10 by Isley, Wayne College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

Everything!!! I know a person who want to contact you now, but I have no number.

Report a concern   July 12, 2014 — Rated 10 out of 10 by D.A. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

The team of three worked efficiently.

Report a concern   July 10, 2014 — Rated 10 out of 10 by S.J. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

The guys were professional and quick. I admit I only had a sofa to be removed, but I will call you again when I have a need to have items hauled away.

Report a concern   July 3, 2014 — Rated 0 out of 10 by C.M. College Hunks Hauling Junk and College Hunks Moving
How did we disappoint you and what can we do to make things right?

I was told that all the furnisher would be moved for $387.00. Not only was all the furnisher not moved, I had to pay another $60.00 in cash. I called and spoke with a person who said that the Supervisor will call me back....The callback never happened. I will tell anyone I know never to use this service.

Report a concern   July 2, 2014 — Rated 10 out of 10 by Y.L. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

They're nice and polite, show up when they say they will, are very flexible with changes in what to pick-up, and try hard to donate picked-up items. I have already recommended them to people in the past - this is my second pickup.

Report a concern   July 1, 2014 — Rated 0 out of 10 by L.D. College Hunks Hauling Junk and College Hunks Moving
How did we disappoint you and what can we do to make things right?

On the phone I described I needed my shed torn down and had some yard trash to haul. I was told a price of around $370. I said fair and scheduled the appt. when the guys showed up over an hour late they told me it would cost closer to $1000. I said that was way too much and just had them pick ip some of the yard trash. So they picked up some things and charged me $332. I was not happy at all. I feel like I got taken. I will never use your company again and will give awful reviews if this is how you do business.

Report a concern   June 28, 2014 — Rated 10 out of 10 by M.C.L. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

Great. Would use again

Report a concern   June 27, 2014 — Rated 9 out of 10 by D.D. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

Everyone from the beginning to the end were very professional polite and nice.

Report a concern   June 23, 2014 — Rated 10 out of 10 by T.T. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

The guys were friendly and professional!! They took special care not to damage as they moved some very large bulky items out of our basement. This was the second time we have used the service in the past year and definitely recommend College Hunks Hauling Junk to our friend and family.

Report a concern   June 22, 2014 — Rated 9 out of 10 by T.S. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

The Hunks were very professional and accomodating. All of my questions were answered.

Report a concern   June 18, 2014 — Rated 10 out of 10 by E.B.J. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

The college men are extremely polite and courteous. They conduct themselves in a very professional manner. They handle the items with care. I don't know if they receive a bonus from the company but, if not, THEY SHOULD!!!!

Report a concern   June 16, 2014 — Rated 9 out of 10 by C.A. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

The fellows that showed were l
pleasant and kept me informed of when they would arrive. The did the job quickly

Report a concern   June 15, 2014 — Rated 3 out of 10 by B.J. College Hunks Hauling Junk and College Hunks Moving
How did we disappoint you and what can we do to make things right?

Crew was late arriving but did call to notify; as they got a late start, they had to come back the next day to finish the job - a discount for this scheduling inconvenience was given and appreciated. While the crew was friendly, they were considerably disorganized and had almost no tools to work with. I don't know how they would have managed to do the job without borrowing equipment from me - come on, no wheelbarrow or hand-truck to move heavy pieces and not even a shovel of their own to work with... The price was reasonable and with my considerable supervision they did an adequate job. But, I was apprehensive that their lack of equipment, including safety equipment, might lead to serious injuries.

Report a concern   June 10, 2014 — Rated 9 out of 10 by M.C. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

Service was efficient and timely. Driver called ahead and all workers were polite and friendly. Only complaint was during initial phone call, I was told I could use coupon which I received in the mail. At time of pick up, driver explained (nicely) that he could not take the coupon, as they were a franchise, and not part of that mailing. Disappointing and not quite right...

Report a concern   June 9, 2014 — Rated 9 out of 10 by D.P. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

fast and easy. movers were fine. only one form.


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