FCI Concord
1000 Detroit Ave #F
Concord
CA 94518
United States

Customer Testimonials

Report a concern   December 7, 2016 — Rated 9 out of 10 by M.S. FCI Concord
What do you like about our products and services?

The product is high quality and the service is good.

Report a concern   December 7, 2016 — Rated 10 out of 10 by Jeff Johnson FCI Concord
What do you like about our products and services?

Broad range of products and a knowledgeable staff.

Report a concern   December 5, 2016 — Rated 10 out of 10 by Michele Jacobson FCI Concord
What do you like about our products and services?

Terrific customer service!

Report a concern   December 1, 2016 — Rated 10 out of 10 by M.P.A.S.M. FCI Concord
What do you like about our products and services?

Friendly and helpful people in sale especialy Bryan

Report a concern   November 30, 2016 — Rated 9 out of 10 by B.F. FCI Concord
What do you like about our products and services?

Good service

Report a concern   November 27, 2016 — Rated 10 out of 10 by Laura Eytan FCI Concord
What do you like about our products and services?

Lots of options and the store rep was very helpful.

Report a concern   November 26, 2016 — Rated 10 out of 10 by R.C. FCI Concord
What do you like about our products and services?

great vaiety of products & great service

Report a concern   November 23, 2016 — Rated 10 out of 10 by S.M.R.E.B. FCI Concord
What do you like about our products and services?

great prices
great service

Report a concern   November 22, 2016 — Rated 10 out of 10 by S.L. FCI Concord
What do you like about our products and services?

Most friendly and kind guys I've ever worked with.

Report a concern   November 22, 2016 — Rated 9 out of 10 by B.F. FCI Concord
What do you like about our products and services?

Good product selection and good installation.

Report a concern   November 6, 2016 — Rated 10 out of 10 by Robert Bonino FCI Concord
What do you like about our products and services?

First impressions are most important in future dealings with any business or company. Chris Harnden was our first contact with FCI and his warmth and friendliness made us feel that we were dealing with the right company for our new rugs.
All further contacts with FCI were handled in the same way.....friendly and knowledgeable. We were notified of any changes or delays with an apology for having to do so.
The carpet layers came when they said they would and stayed until they were finished. They did a beautiful job and I love the look of my new carpets.
Thank you FCI for a job well done and a special thanks to our new friend, Chris

Report a concern   November 4, 2016 — Rated 10 out of 10 by T.J.T. FCI Concord
What do you like about our products and services?

Quality products and professional, warm service

Report a concern   November 4, 2016 — Rated 10 out of 10 by Sharon Greene FCI Concord
What do you like about our products and services?

Very considerate about cleanliness, precise workmanship, and friendly.
Patient in our needs and thoughts.

Report a concern   October 20, 2016 — Rated 9 out of 10 by B.T. FCI Concord
What do you like about our products and services?

Very knowledgeable staff with firsthand experience installing floorong, willing to share expertise and patient when educating customer about considerations and constraints. After spending 15 minutes with Bryan, i felt more equipped to make an informed, optimal decision for my project. I appreciate his approachability, follow-through and top-notch service.

Report a concern   October 18, 2016 — Rated 10 out of 10 by N.A.G.W. FCI Concord
What do you like about our products and services?

The installer did an excellent job. The salesman not only did not give us a receipt, he did not inform us that the flooring had to be sent from the east coast and we would have to wait over 2 weeks!

Report a concern   October 15, 2016 — Rated 10 out of 10 by Ava Newman FCI Concord
What do you like about our products and services?

For the products I love the quality, the color and the look. For the service. I could not have asked for more professional, kind, patient, helpful and knowledgeable staff. They made me fill comfortable and helped me through the process. They kept me informed all along the way. Kory started the process and I loved that he didn't hard sell me. Youb weren't the lowest bid for my flooring but you made me feel the most comfortable. I can't say enough about how wonderful Kreg was. When I do my upstairs I absolutely would want Kory to help me make the selections and Kreg to oversee the installation

Report a concern   October 4, 2016 — Rated 10 out of 10 by E.R. FCI Concord
What do you like about our products and services?

Brian is a fantastic salesman!He knows his product.

Report a concern   September 23, 2016 — Rated 9 out of 10 by M.A.P.H. FCI Concord
What do you like about our products and services?

Look up "customer service" in the dictionary and you will see a picture of Brian. He was extremely helpful and went above and beyond to help us purchase extra tile to match (including batch #)that which was laid in our new home in Nevada. Kudos to Brian and thank you!!

Report a concern   September 16, 2016 — Rated 9 out of 10 by Susie Dawes FCI Concord
What do you like about our products and services?

I enjoyed working with your people. The products are high quality and the service was good.

Report a concern   September 13, 2016 — Rated 10 out of 10 by R.J.M. FCI Concord
What do you like about our products and services?

the people


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