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What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
This is the first time we have had a comment like this. We will contact this member to see if we can help with the understanding of our goals for the children in the class.
We followed up with this family and they transferred to a smaller class. It's important to note that, although we do give individualized instruction at times during the classes, we are not a "one on one" private instruction program. Also, we encourage families to speak with us in person rather than waiting for a survey. We can solve issues quicker this way. We appreciate all comments