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211 ratings.based on
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thank you for your feedback. I am sorry to hear you feel this way. We try our best to get one on one time with each child and parent. Our class sizes are based on what The Little Gym International has found to work best for the children, a class with 2 teachers, like Lia's class, can have 14 children. We do promote redirecting children in the most positive way possible. There are some instances where if safety is a concern, or a child is hitting, or otherwise being mean to another child, we do have them take a break to ensure the safety of all the children. At times, a child will choose to rest and sit for a few minutes, we do have them sit on the side to ensure they are safe and that another child won't bump into them while they are resting. I can see how this could seem like a "time-out" but I want to assure you that we do everything we can to positively redirect the children and ensure safety and a fun experience for all of the class. I am happy to discuss any concerns you have, I will give you a call. Thank you again for your feedback
Thank you for your feedback. I am sorry to hear that you are not happy with some of the instructors. I would love to get a chance to discuss this with you. Our goal at The Little Gym is to ensure that every child and parent has a great experience with us. We are happy to have your feedback and strive to meet your expectations. I will give you a call so that we can discuss your concerns and find a solution.
Thank you for your feedback. I am sorry you feel that classes have gotten too big. Our student-teacher ration is set based on what The Little Gym International has researched and found to be the optimal amount. Actually, our parent/child class ratio is 18 students to 1 teacher. During summer, our classes typically are smaller than in fall, around 10 students is average. We definitely want you to feel like you and your child are happy with your experience at The Little Gym, I'd love to talk to you more about what you are hoping for from the classes. I will reach out to you so we can chat a bit more. Thank you again for taking the time to give us some feedback.
Thank you Shannon! We love having Arya in class
Thank you Barbara, we love teaching the girls!
I am so sorry you have been made to feel that way! Our program is founded on the idea that all children (and parents) should be able to have a positive experience in class, based on their own ability and comfort level. Each child is different, and learns and grows differently, and we want to embrace that. I would love to talk to you more, I will give you a call so we can discuss further. Thank you again for your time and thoughts.