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The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thank you for your feedback. One of our goals in class is certainly for the kids to have fun, but that should never replace skill growth. Sometimes that growth does take time, and is different for every child. Hopefully you've seen progress in some way or in other areas. We do keep our teacher/student ratio as small as possible, and we will try even harder to make sure we are giving enough individual attention to your children and celebrating every victory. I have addressed your concerns with their instructors and we will do everything we can to correct them. Thank you again for your feedback, and please feel free to bring any future concerns to our attention.