FCI Waukesha
N15W22218 Watertown Rd. Unit 2
Waukesha
WI 53186
United States

Customer Testimonials

Report a concern   July 14, 2017 — Rated 10 out of 10 by T.T.S. FCI Waukesha
What do you like about our products and services?

The products are great quality and the service is exceptional.

Report a concern   July 8, 2017 — Rated 9 out of 10 by B.A.D.M. FCI Waukesha
What do you like about our products and services?

Good communication throughout the entire process. FCI run with a professional approach. All employees were friendly and easy to have in our home.

Report a concern   July 7, 2017 — Rated 10 out of 10 by P.A.M.P. FCI Waukesha
What do you like about our products and services?

Personal and friendly service with a wide variety of products from which to choose!

Report a concern   July 7, 2017 — Rated 10 out of 10 by M.A.C.S. FCI Waukesha
What do you like about our products and services?

We love the engineered hardwood flooring that we had installed.
Dealing with Matt, Michelle, and Ken the installer was a pleasure.
Matt came to our home a couple of times to show us product samples, and he was very informative and helpful.
Michelle kept us updated on delivery dates and found a good solution to a flooring issue we had, and stopped by our home with care instructions the same day the job was finished.
Ken and his crew were impressive at how quickly they got to work, and how fast they got the job completed.
And they did a great job at cleaning up their sawdust every day.
We were impressed with every aspect of dealing with FCI Waukesha, and we have already referred them to friends.

Report a concern   July 2, 2017 — Rated 10 out of 10 by B.L. FCI Waukesha
What do you like about our products and services?

I liked that you brought samples to me to select. Installers were polite and did a great job.

Report a concern   June 30, 2017 — Rated 10 out of 10 by C.S. FCI Waukesha
What do you like about our products and services?

Everyone was so nice, helpful and extremely competent. Matt was very knowledgeable, not only with the many different products and manufactures but also with what people are looking for when buying a home. The installation guys were awesome! We painted the trim the day before they installed the carpet and we expected a few scratches once it was installed, we had none. They took great care and were done very quickly. The laminate wood flooring turned out so beautiful and the gentleman that installed it did an outstanding job. His cuts around the stone by the fireplace were unbelievably crazy perfect!!! Michelle was always checking in on the job site to make sure we were happy and evrything was moving along. The follow up was great! So refreshing to have a company meet ALL of our needs, from product to price to installation to customer service. That is a rare find! We are so pleased with this company!

Report a concern   June 23, 2017 — Rated 10 out of 10 by S.A.B.R. FCI Waukesha
What do you like about our products and services?

Very friendly and responsive to our needs. We will definitely use them again!

Report a concern   June 21, 2017 — Rated 10 out of 10 by Jody Zanton FCI Waukesha
What do you like about our products and services?

Convenience of home visit, great selections, very competitive pricing and excellent customer service. Love my new floor!

Report a concern   June 12, 2017 — Rated 10 out of 10 by J.E. FCI Waukesha
What do you like about our products and services?

Outstanding employees who love what they do, which creates excellent service and quality in how carpet and woodfloors are installed. I can't image any company that does it better than FCI

Report a concern   May 17, 2017 — Rated 10 out of 10 by S.C. FCI Waukesha
What do you like about our products and services?

The products were similar to and identical to those I researched in box stores and also at online sites, giving me ample choices. Being able to look at samples in my home was very convenient, allowing for me to compare existing home colors to the carpet shades. It was a pleasure to have this service. I was also pleased with the installation and the crew installing. I would recommend FCI Waukesha as an excellent choice for your home or business carpet needs.

Report a concern   May 11, 2017 — Rated 10 out of 10 by M.D. FCI Waukesha
What do you like about our products and services?

Helpful and consider cost. Very small job but handled professionally.

Report a concern   May 11, 2017 — Rated 10 out of 10 by Titus And Wanda Leffel FCI Waukesha
What do you like about our products and services?

Matt and his team were the best to work with! Matt gave some wonderful advice on the carpets that we were looking at and we are very pleased with what we chose! We found them to stand behind their word and reputation in an incredible way, even to the point that it was a cost to them. We recommend them highly and would choose them again in a heart beat!

Report a concern   May 9, 2017 — Rated 10 out of 10 by J.Z. FCI Waukesha
What do you like about our products and services?

Reliable, professional, qualify, easy!

Report a concern   May 5, 2017 — Rated 10 out of 10 by T.N. FCI Waukesha
What do you like about our products and services?

The entire process was easy and very enjoyable!! Installation of carpeting was wonderful and it looks amazing!!!

Thank you to Michelle and Matt

Report a concern   May 4, 2017 — Rated 10 out of 10 by D.A.L.V. FCI Waukesha
What do you like about our products and services?

I love that you bring the samples to our home so we can see the products in our light and with our furnishings.

Report a concern   May 2, 2017 — Rated 10 out of 10 by Steve Haynes FCI Waukesha
What do you like about our products and services?

Very pleased with the installation process.

Report a concern   April 7, 2017 — Rated 10 out of 10 by J.A.L.B. FCI Waukesha
What do you like about our products and services?

Carpet was reasonably priced. You moved the heavy furniture and everything was done timely

Report a concern   April 7, 2017 — Rated 10 out of 10 by Donna Leigh FCI Waukesha
What do you like about our products and services?

Quality, dependability, honesty. Am so impressed with the whole process.

Report a concern   April 7, 2017 — Rated 10 out of 10 by J.A.C.C. FCI Waukesha
What do you like about our products and services?

Your people were polite, intelligent, quick to answer questions, obviously competent, and easy to talk to.
The work looks great. I see no defects or problems, no places where the easy way was taken; they really did the job right. I especially appreciated how they noticed that the prior flooring was put down over plywood. Rather than again put down more plywood, they pulled up the prior flooring, used liquid leveler sparingly, and got the new floor down nice and flat without raising the floor level.
Now, our kitchen and stairway are at the same level, without need for a divider!
They also stayed late just to get the job done in one day. Congrats, guys. Great job!

Report a concern   April 4, 2017 — Rated 10 out of 10 by E.C. FCI Waukesha
What do you like about our products and services?

customer service


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