FCI Binghamton
1500 Vestal Parkway E. Suite 103a
Vestal
NY 13850
United States

Customer Testimonials

Report a concern   November 14, 2016 — Rated 10 out of 10 by J.O.K.A. FCI Binghamton
What do you like about our products and services?

The in home consultation with laser measurements and an instant quote based on those measurements.

Report a concern   August 26, 2016 — Rated 10 out of 10 by C.W. FCI Binghamton
What do you like about our products and services?

From start to finish the process was fast and friendly

Report a concern   August 5, 2016 — Rated 10 out of 10 by O.P.A.T.O. FCI Binghamton
What do you like about our products and services?

Detailed and careful presentation of options and preparation of estimate
Company staff are knowledgeable, friendly, and helpful

Report a concern   July 22, 2016 — Rated 10 out of 10 by L.A.J.R. FCI Binghamton
What do you like about our products and services?

Good customer service. Responds to phone calls right away. Very helpful and knowledgeable when picking out rugs and floors.

Report a concern   June 17, 2016 — Rated 10 out of 10 by A.A.N.F. FCI Binghamton
What do you like about our products and services?

Very convenient in home product selection, and very helpful salesperson. All in all a good experience.

Report a concern   June 12, 2016 — Rated 10 out of 10 by Patrick And Terese Carbone FCI Binghamton
What do you like about our products and services?

Product guarentees were unmatched by other manufacturers. Promises of performance on both sides were specific and in writing, and job comletion was on time.

Report a concern   May 9, 2016 — Rated 10 out of 10 by John Urdianyk FCI Binghamton
What do you like about our products and services?

John is very helpful and knowledgeable.

Report a concern   April 4, 2016 — Rated 10 out of 10 by L.O.J.M. FCI Binghamton
What do you like about our products and services?

Great rep great workers. Great products and service.>

Report a concern   February 14, 2016 — Rated 10 out of 10 by Paul Glantzman FCI Binghamton
What do you like about our products and services?

John Giangrieco, the owner of Floor Coverings International in Binghamton, has demonstrated to my wife, Sara, and I that satisfying a customer is his foremost concern. From his initial contact with us, through choosing the best value in carpeting to meet our specific requirements, and even through some "bumps" in the installation process with manufacturer's warranty issue, John stuck with us until we were completely satisfied. Thank you again and again, John. You're a true professional and a great friend.

FCI's carpet installation crew, Joe and Lance, are not only perfectionists in their workmanship, but are also a pleasure to have in your home. They made carefully moving furniture from room-to-room a breeze and cleaned up thoroughly when they left for the day. It was they who had discovered and brought to our attention the manufacturer's issue with the carpeting in the first place. They obviously respect and support John's highest standards of customer satisfaction.

Overall, it was a great experience doing business with John Giangrieco and Floor Coverings International of Binghamton, NY. If you'd like to speak with Sara and I personally, just call Phone number removed. Thanks.

Report a concern   February 11, 2016 — Rated 10 out of 10 by Mary Ann Callahan FCI Binghamton
What do you like about our products and services?

They are professional and personal, making sure the customer gets what they want and that the job is done right.

Report a concern   January 30, 2016 — Rated 10 out of 10 by Randy Reynolds FCI Binghamton
What do you like about our products and services?

High-quality product , prompt and qualified staff ,

Report a concern   January 12, 2016 — Rated 10 out of 10 by L.S. FCI Binghamton
What do you like about our products and services?

Great Quality and look sharp

Report a concern   December 7, 2015 — Rated 10 out of 10 by J.A.T.H. FCI Binghamton
What do you like about our products and services?

very professional, knowledge of product line

Report a concern   November 30, 2015 — Rated 10 out of 10 by Yanique And Dan Moffitt FCI Binghamton
What do you like about our products and services?

I liked the Professionalism and the attention to detail.

Report a concern   November 24, 2015 — Rated 10 out of 10 by D.A.J.B. FCI Binghamton
What do you like about our products and services?

We love our floors the service was excellent the installers were on time and very polite would recommend John the salesman and Mark and his son for their services

Report a concern   October 1, 2015 — Rated 10 out of 10 by Katie Reynolds FCI Binghamton
What do you like about our products and services?

We recently shopped for carpet for a small bedroom to be used as nursery and flooring for a huge foyer, office, and bathroom. We choose FCI.
First, FCI carries quality products from Shaw. We didn't feel like we had to spend time weeding out undesirable products. Everything sample we looked at was certifiled with the green label plus for VOC emissions, and they were the only ones to carry a carpet pad that we felt comfortable putting in our newborn's bedroom. The larger flooring retailers did not have any understanding of our concerns, nor did they carry the products we needed.
Second, no other place had as personal of a touch as John did. He talked with us, listened well, and did things efficiently but never made us feel rushed. He visited twice with samples and did a personal walk through after installation. We had some special requests such as airing out the carpet before installation, and he was very accommodating. He even returned to help us fix our doors when he noticed they were rubbing on our plush, new carpet; that was absolutely above and beyond anything I expected. We have never received such special treatment, and I have the feeling John was just treating us as he does all customers.
He was also very upfront about costs. On his first visit, he measured the rooms and gave us a quote, educating us about all the little extras some places don't tell you about until later. Sure enough, when I visited a different locally owned flooring place, I was given an estimate that seemed lower, until I enquired about those extras, like pulling up and taking away the old carpet.
The actual installation went smoothly also. The crew was quick, friendly, and experienced. They even noticed the leg on our changing table was loose and fixed it for us!
We didn't get the hardwood flooring installed in the other part of our house, but if we finally do, we won't be shopping around; we will just call FCI of Vestal.

Report a concern   September 28, 2015 — Rated 10 out of 10 by R.A.D.W. FCI Binghamton
What do you like about our products and services?

In House sales call, for an estimate & actual samples to help with the decision making process, as to type of product. Additionally we were able to see the actual choice of product against the walls, cabinets, etc., to get a real feel for the design process.
The installation crew was very friendly, hardworking, and professional.

Report a concern   August 31, 2015 — Rated 10 out of 10 by Judith And Dennis Overzat FCI Binghamton
What do you like about our products and services?

Very convenient service with at home shopping. Clean neat job was done and we are happy with our carpet so far.

Report a concern   August 15, 2015 — Rated 10 out of 10 by Karen Bayer FCI Binghamton
What do you like about our products and services?

The work was exceptional! They are fair and honest and do a great job. I will recommend to all my friends.

Report a concern   July 21, 2015 — Rated 10 out of 10 by Alice Wheeler FCI Binghamton
What do you like about our products and services?

Quality and professional handling of the job


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