FCI Cincinnati East
11260 Cornell Park Dr.; Ste. 702
Blue Ash
OH 45242
United States

Customer Testimonials

Report a concern   July 5, 2017 — Rated 10 out of 10 by S.T.I. FCI Cincinnati East
What do you like about our products and services?

Great service. Excellent product. Thank you!

Report a concern   May 28, 2017 — Rated 10 out of 10 by R.S. FCI Cincinnati East
What do you like about our products and services?

Installers were very careful and the carpeting was good quality

Report a concern   April 17, 2017 — Rated 10 out of 10 by S.J. FCI Cincinnati East
What do you like about our products and services?

Good comunication

Report a concern   April 8, 2017 — Rated 10 out of 10 by J.P.P. FCI Cincinnati East
What do you like about our products and services?

They provided us with a very professional installation of a fine product. The product and their work more than met our expectations and we would not hesitate to use them again for any other flooring need.

Report a concern   March 17, 2017 — Rated 9 out of 10 by D.M.T.G. FCI Cincinnati East
What do you like about our products and services?

Katie owner of local franchise. Great sales person and very adept at handling problems. Kept working with us till we found the product we liked.

Report a concern   February 28, 2017 — Rated 9 out of 10 by W.M. FCI Cincinnati East
What do you like about our products and services?

the did a great job and it was very reasonably priced. The worker was on time and did an amazing job.

Report a concern   February 26, 2017 — Rated 10 out of 10 by M.D. FCI Cincinnati East
What do you like about our products and services?

They are promptly, Quality of work, and good customer service

Report a concern   January 24, 2017 — Rated 9 out of 10 by Eileen Woodhouse FCI Cincinnati East
What do you like about our products and services?

I liked the fact that you came pretty quickly with samples to look at with the rest of the wood that was in the kitchen cabinets and the stairway coming down from upstairs. As it turns out the wood floors are beautiful. I also liked the recognition- the fact that I could tell Katie was very intelligent and was right after finding out her graduate degree from Miami and her previous employment. She and her husband also had one of the best floor installers employed - Jeffery. Thank you for good service. Eileen Woodhouse

Report a concern   December 7, 2016 — Rated 10 out of 10 by Mike Showell FCI Cincinnati East
What do you like about our products and services?

The quality of the work is excellent. Our floors have never looked so good

Report a concern   November 28, 2016 — Rated 10 out of 10 by Kathy Crall FCI Cincinnati East
What do you like about our products and services?

The job was well done and the contractor was very professional. Even though the job presented some problems all was completed in a timely fashion.

Report a concern   November 10, 2016 — Rated 10 out of 10 by Nat & Marie France Chaitkin FCI Cincinnati East
What do you like about our products and services?

The service was exceptional!

Report a concern   October 30, 2016 — Rated 9 out of 10 by H.K.J. FCI Cincinnati East
What do you like about our products and services?

Communication, on time, cleaned up. Carpet and vinyl tile looks beautiful

Report a concern   October 1, 2016 — Rated 10 out of 10 by Eric Fisher FCI Cincinnati East
What do you like about our products and services?

Excellent model
Great selection and easy to work with
Very thorough and professional

Report a concern   September 12, 2016 — Rated 10 out of 10 by Robin Clark FCI Cincinnati East
What do you like about our products and services?

Jim and Katie made me feel very comfortable. I have phobias, but they put me at ease.

Report a concern   September 8, 2016 — Rated 10 out of 10 by A.S. FCI Cincinnati East
What do you like about our products and services?

Courtesy, reliability, efficiency.

Report a concern   September 5, 2016 — Rated 10 out of 10 by Colleen & Doug Salgado FCI Cincinnati East
What do you like about our products and services?

Katie understood what we wanted to do and gave us very good advice at a fair price. The installers were fantastic and very neat.

Report a concern   August 31, 2016 — Rated 10 out of 10 by Janet Dillaman FCI Cincinnati East
What do you like about our products and services?

The whole process was vey personal and professional. Our carpet installation crew was excellent and we are extremely happy with the finished product.

Report a concern   August 24, 2016 — Rated 10 out of 10 by S.A. FCI Cincinnati East
What do you like about our products and services?

everything was what we was looking for.THANKS!!!!!!!!

Report a concern   August 5, 2016 — Rated 10 out of 10 by Smith, Jari & Jeff FCI Cincinnati East
What do you like about our products and services?

Very personable and excellent follow through.

Report a concern   July 18, 2016 — Rated 10 out of 10 by Nancy Hunt FCI Cincinnati East
What do you like about our products and services?

I really enjoyed being able to see a nice variety of samples of floor coverings in the light and surroundings of my home, as well as getting expert advice for my particular application. I also liked the fact that I was given an immediate and detailed price. When I decided to make a few changes, the Fitzgeralds were promptly responsive. The installers were very professional and did an excellent job, including cleanup. I'm really pleased with the end result and am already planning to have FCI do my next flooring project in 2017.


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