FCI Cincinnati East
11260 Cornell Park Dr.; Ste. 702
Blue Ash
OH 45242
United States

Customer Testimonials

Report a concern   November 28, 2016 — Rated 10 out of 10 by Kathy Crall FCI Cincinnati East
What do you like about our products and services?

The job was well done and the contractor was very professional. Even though the job presented some problems all was completed in a timely fashion.

Report a concern   November 10, 2016 — Rated 10 out of 10 by Nat & Marie France Chaitkin FCI Cincinnati East
What do you like about our products and services?

The service was exceptional!

Report a concern   October 30, 2016 — Rated 9 out of 10 by H.K.J. FCI Cincinnati East
What do you like about our products and services?

Communication, on time, cleaned up. Carpet and vinyl tile looks beautiful

Report a concern   October 1, 2016 — Rated 10 out of 10 by Eric Fisher FCI Cincinnati East
What do you like about our products and services?

Excellent model
Great selection and easy to work with
Very thorough and professional

Report a concern   September 12, 2016 — Rated 10 out of 10 by Robin Clark FCI Cincinnati East
What do you like about our products and services?

Jim and Katie made me feel very comfortable. I have phobias, but they put me at ease.

Report a concern   September 8, 2016 — Rated 10 out of 10 by A.S. FCI Cincinnati East
What do you like about our products and services?

Courtesy, reliability, efficiency.

Report a concern   September 5, 2016 — Rated 10 out of 10 by Colleen & Doug Salgado FCI Cincinnati East
What do you like about our products and services?

Katie understood what we wanted to do and gave us very good advice at a fair price. The installers were fantastic and very neat.

Report a concern   August 31, 2016 — Rated 10 out of 10 by Janet Dillaman FCI Cincinnati East
What do you like about our products and services?

The whole process was vey personal and professional. Our carpet installation crew was excellent and we are extremely happy with the finished product.

Report a concern   August 24, 2016 — Rated 10 out of 10 by S.A. FCI Cincinnati East
What do you like about our products and services?

everything was what we was looking for.THANKS!!!!!!!!

Report a concern   August 5, 2016 — Rated 10 out of 10 by Smith, Jari & Jeff FCI Cincinnati East
What do you like about our products and services?

Very personable and excellent follow through.

Report a concern   July 18, 2016 — Rated 10 out of 10 by Nancy Hunt FCI Cincinnati East
What do you like about our products and services?

I really enjoyed being able to see a nice variety of samples of floor coverings in the light and surroundings of my home, as well as getting expert advice for my particular application. I also liked the fact that I was given an immediate and detailed price. When I decided to make a few changes, the Fitzgeralds were promptly responsive. The installers were very professional and did an excellent job, including cleanup. I'm really pleased with the end result and am already planning to have FCI do my next flooring project in 2017.

Report a concern   July 15, 2016 — Rated 9 out of 10 by Melody Turner FCI Cincinnati East
What do you like about our products and services?

Good quality good prices fast installation.

Report a concern   June 29, 2016 — Rated 10 out of 10 by B.P. FCI Cincinnati East
What do you like about our products and services?

Our process was a rather lengthy one and when we got to making the final decision Katie showed us the new luxury vinyl and we had to have it. I installed and it was a lot of work because of the amount but easy to work with.. and looks great.. The wife even loves it.. yeh for me..

Report a concern   June 24, 2016 — Rated 10 out of 10 by Jill Guilfoile FCI Cincinnati East
What do you like about our products and services?

I liked the convenience of Katie & Jim bringing many samples right to my house; I also did not feel pressured to make an on-the spot decision to purchase. They seemed to appreciate that I wanted to get another estimate/comparison. When I was ready to schedule it was quick & easy. The installers were very nice, efficiently and did a terrific job, Jim came the over within 2 days to inspect their work before asking for payment.

Report a concern   June 18, 2016 — Rated 10 out of 10 by Bork, Garry FCI Cincinnati East
What do you like about our products and services?

How the entire process was handled. Everyone was very professional in our dealings. The installers were neat and courteous as were the men who moved our furniture. 1st class operation.

Report a concern   June 9, 2016 — Rated 10 out of 10 by Nancy Swanson FCI Cincinnati East
What do you like about our products and services?

I was impressed by the in-home approach. I especially valued that after listening to what we were trying to accomplish, Katie suggested that we could simply re-finish our cork floor vs. replacing it. This was a significantly less expensive option and I was impressed that she suggested that approach.

Report a concern   June 7, 2016 — Rated 10 out of 10 by Korn, John FCI Cincinnati East
What do you like about our products and services?

GREAT PRODUCT, FAIR PRICE FANTASTIC SERVICE

Report a concern   May 19, 2016 — Rated 10 out of 10 by S.B. FCI Cincinnati East
What do you like about our products and services?

Katie was great to work with from the first time we met as she developed and took me through the proposal for the wood flooring project I wanted completed. She made scheduling easy as I wasn't able to work with the initial installation date recommended due to scheduled vacation. The two floor installers were here as promised and over the 2 1/2 days it took for the work to be completed. They were very conscientious, professional and kind; and demonstrated a true commitment to excellence.

Report a concern   May 16, 2016 — Rated 10 out of 10 by Kassner, Ken And Roz FCI Cincinnati East
What do you like about our products and services?

quality of material and workmanship

Report a concern   May 14, 2016 — Rated 10 out of 10 by L.K. FCI Cincinnati East
What do you like about our products and services?

Katie Fitzgerald is a knowledgeable professional. Her response time is quick, and customer service is outstanding.
I have and will continue to recommend Katie to anyone who asks.


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