FCI Salt Lake City
2585 S. State Street
Salt Lake City
UT 84115
United States

Customer Testimonials

Report a concern   October 3, 2014 — Rated 10 out of 10 by S.A.M.B. FCI Salt Lake City
What do you like about our products and services?

The service was great, they were very respectful and helpful.

Report a concern   August 7, 2014 — Rated 9 out of 10 by Ana Facelli FCI Salt Lake City
What do you like about our products and services?

David was very professional and easy to deal with and the floors look great.

Report a concern   June 27, 2014 — Rated 10 out of 10 by J.J. FCI Salt Lake City
What do you like about our products and services?

It was really fast. I didn't expcet it. Everything looked really good. Detailed.

Report a concern   January 7, 2014 — Rated 9 out of 10 by A.B.P. FCI Salt Lake City
What do you like about our products and services?

We had a hard time finding flooring in a colour scheme we liked. John and Jake (representative and contractor) worked well with us and did a very good job.

Report a concern   December 8, 2013 — Rated 9 out of 10 by R.S. FCI Salt Lake City
What do you like about our products and services?

The floor is beautiful. It looks like tile and hopefully will wear better than tile.
It is too soon to tell how it will wear over time, but my initial impression if very favorable.
The sales representative (Jake) was knowledgeable and presented your product well. He successfully up-sold me to a more expensive product than I inquired about.
The project manager (Johnny) was very responsive to work with.
The installer (Chris) did an excellent job of laying the laminate tiles.

It took longer than the inital estimated time, which was not a problem for me, but I would have like to know as soon as it was apparent that it would not be completed in the estimated time.

I would work with FCI again.

Report a concern   November 15, 2013 — Rated 9 out of 10 by B.B. FCI Salt Lake City
What do you like about our products and services?

You are premature in sending this feedback request. The only service your representative has given is the estimate and measurements for the flooring. No flooring has been laid so far. Send this request at the end of your service! TIME WILL TELL!

Report a concern   November 13, 2013 — Rated 10 out of 10 by R.B. FCI Salt Lake City
What do you like about our products and services?

Quality and attentiveness of your workers.

Report a concern   October 9, 2013 — Rated 10 out of 10 by J.H. FCI Salt Lake City
What do you like about our products and services?

Jake the sales guy was awesome. We ran into a problem with the contractor and they sent in a new team who was amazing. Having the support of Jake and his team is what really made the difference. I would highly recommend them.

Report a concern   October 9, 2013 — Rated 10 out of 10 by M.C. FCI Salt Lake City
What do you like about our products and services?

The installers were awesome. Johnny was very accommodating. If I could change anything it would be shorten the process. We ran out of wood 3/4 of the way through the job.

Report a concern   October 7, 2013 — Rated 10 out of 10 by R.A.F.S. FCI Salt Lake City
What do you like about our products and services?

I would recommend them. They didn't put my floor down. Sanded it and stained it. They were really nice and did a good job.

Report a concern   October 1, 2013 — Rated 9 out of 10 by D.S. FCI Salt Lake City
What do you like about our products and services?

We will be calling Floor Coverings International for our other projects.

Report a concern   September 30, 2013 — Rated 10 out of 10 by N.W. FCI Salt Lake City
What do you like about our products and services?

They've been great. Everyone has been great. The communication has really impressed me. They still need to come back and fix things, so I would hate to give a final review but everything has been great up to this point so far.

Report a concern   July 9, 2013 — Rated 10 out of 10 by Cycling Sports Group: Ryan Simmons FCI Salt Lake City
What do you like about our products and services?

finish, flexibility & durability

Report a concern   July 2, 2013 — Rated 10 out of 10 by L.T. FCI Salt Lake City
What do you like about our products and services?

The tile work and follow up details were done to perfection. It was true, the final payment was not even mentioned until we were completely satisfied. I am amazed by the beautiful floor we now have and am so happy with it!

You may use Lisa T but not my last name, unless you call me first and a person wants a personal referral.

Report a concern   June 24, 2013 — Rated 10 out of 10 by K.R.Z. FCI Salt Lake City
What do you like about our products and services?

I like the quality. Ted was very attentive to us, every time my husband would email him he would get right back to him. The installation was great.

Report a concern   May 9, 2013 — Rated 9 out of 10 by J.D.C. FCI Salt Lake City
What do you like about our products and services?

They got it done pretty quick and it looks good. I had to have them back to fix one piece, but otherwise it was pretty good.

Report a concern   March 6, 2013 — Rated 9 out of 10 by S.J. FCI Salt Lake City
What do you like about our products and services?

Someone installed a carpet. He did an excellent job.

Report a concern   March 6, 2013 — Rated 10 out of 10 by M.T. FCI Salt Lake City
What do you like about our products and services?

reasonably priced. salesman was aggressive (in a good way). Got the carpet installed quickly which was what I needed.

Report a concern   February 5, 2013 — Rated 10 out of 10 by Dennis & Marie Brock FCI Salt Lake City
What do you like about our products and services?

I loved Dave, very personable, not a pushy salesman. He bent over backwards for us.

Report a concern   September 11, 2012 — Rated 10 out of 10 by Doug Bills FCI Salt Lake City
What do you like about our products and services?

Professional service. We are very satisfied with the tile work.


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