Floor Coverings International
5250 Triangle Parkway Ste. 100
Norcross
GA 30092
United States

Customer Testimonials

Report a concern   July 22, 2017 — Rated 10 out of 10 by K.T. Floor Coverings International
What do you like about our products and services?

Quality products, attentive sales person and manager, and outstanding installers.

Report a concern   July 22, 2017 — Rated 10 out of 10 by B.C. Floor Coverings International
What do you like about our products and services?

We shopped around extensively for tile for our new home. We had several contractors visiting the house to measure/quote AND visited every single flooring store in St. Petersburg to price out material and installation separately. After all of that, Chris at Floor Covering International was able to provide the tile we chose at the best price and was the lowest bidder on installation. When the company you had the best feeling about comes in as the lowest cost, it can feel too good to be true!

I researched Floor Covering International, read all the reviews for Chris and felt more comfortable with who they were and that they would do an excellent job. Chris had initially won us over with his attention to detail and willingness to go above and beyond--he gave us advice on things we could do ourselves to save money, and presented different options to be sure we were as informed about the project as we could be. He visited the house multiple times and let us stop by his shop frequently as we selected tile, floorboards, and scheduled installation.

As our renovation of our home progressed, we found a major problem when old tile was removed to reveal 150 sf of what we thought was concrete slab was wood built up from an old driveway as part of an addition. All of the sudden, we had a 150 sf hole in the middle of our house, with Chris scheduled to start tile in two weeks!

I reached out to Chris and he generously provided his advice when he wasn't even working on our floors yet. He wanted us to have the home we hoped for, so he spent extra time visiting the house to see the issue, then even met with us the morning we had concrete poured to fill the hole--he wanted to be here (at 7AM, I might add), so that he could be sure it was done right for us. There was no reason Chris had to do that and we were honestly surprised he was willing to be so helpful with a concrete pour by another contractor--but it's this attention to detail that really gives Floor Coverings International the best customer service.

Finally, the concrete was poured and it was time to start laying tile. Unfortunately, even with Chris' visit to direct the concrete pour and our specific instructions, the concrete wasn't perfectly level. Chris and his team spent 5 days, rented multiple grinders, and refused to rush anything because he knew if this concrete wasn't leveled, we would never be happy with our floors.

I began to get concerned with our timeline because we had to move in. I shared my concern with Chris at a time when he was already overwhelmed by the additional work it was taking at our house and how that could affect their future schedule. I was a bit frantic but Chris was cool and calm, rallied up the crew, and made it happen.

In the end, the floors and baseboards are incredible beautiful and we've gotten great compliments from friends. We know we would not have ended up with the same quality or finished product had we gone with someone else. Chris helped us every step of the way and was available any time; he put up with me when I was frantic about our move! It was a great experience and we'd recommend Chris and Floor Coverings International to anyone who wants top of the line customer service, the professionalism of a general contractor, and still the best pricing on materials and installation.

Report a concern   July 22, 2017 — Rated 10 out of 10 by J.S.J. Floor Coverings International
What do you like about our products and services?

the ease of shopping - the samples are brought right to your door

Report a concern   July 22, 2017 — Rated 10 out of 10 by A.S. Floor Coverings International
What do you like about our products and services?

I knew before I signed the contract that FCI was going to be more costly than alternative flooring companies. I chose FCI because I was referred there by someone I trusted. And as the project unfolded, it turned out to be one of the smartest choices I made during our renovation.

Kathy Piccoli is definitely a hands-on person. She was always available when questions or problems arose...even for those issues that involved two other subcontractors who were also involved in the remodel. And because we have an older home with some idiosyncrasies, there were many issues that came up.

Kathy brought samples to our home, assisted with grout color choices, and took as much care with our project as if the work were being done in her own home.

Report a concern   July 22, 2017 — Rated 10 out of 10 by R.F. Floor Coverings International
What do you like about our products and services?

Sales, materials and installation all excellent!

Report a concern   July 22, 2017 — Rated 10 out of 10 by S.P. Floor Coverings International
What do you like about our products and services?

I am very, very satisfied with my beautiful new floor. Sam Williams was so helpful in choosing the

Report a concern   July 21, 2017 — Rated 10 out of 10 by R.O.S. Floor Coverings International
What do you like about our products and services?

Great selections, always finds a product that is hard to find and if not can suggest or show a similar product at like value. Competitive prices, dependable people, great workmanship. I will always refer FCI for all flooring needs.

Report a concern   July 20, 2017 — Rated 10 out of 10 by L.S. Floor Coverings International
What do you like about our products and services?

You delivered what you promised and my floor looks great,,,,,,,,,,,,,

Report a concern   July 20, 2017 — Rated 10 out of 10 by L.F. Floor Coverings International
What do you like about our products and services?

They are very knowledgeable about their products and the installer was very effeciant and cleaned up well. We love our new floor! Will definetely be using them again in near feature for our other room flooring.

Report a concern   July 20, 2017 — Rated 10 out of 10 by S.B. Floor Coverings International
What do you like about our products and services?

I liked the attention to detail and how hard they worked for my business. The work done was first rate and they knew what they were doing!

Report a concern   July 19, 2017 — Rated 10 out of 10 by N.R. Floor Coverings International
What do you like about our products and services?

Very professional from initial consultation to installation and follow-up inspection.

Report a concern   July 19, 2017 — Rated 9 out of 10 by B.S. Floor Coverings International
What do you like about our products and services?

Service was quick and I was always kept in the loop.

Report a concern   July 18, 2017 — Rated 10 out of 10 by S.D.A.K. Floor Coverings International
What do you like about our products and services?

Clear communications. Timely service. Good quality work

Report a concern   July 17, 2017 — Rated 10 out of 10 by M.D. Floor Coverings International
What do you like about our products and services?

Dealing with Josh from Floor Coverings International was a very pleasant business experience. The estimate provided, the work scheduled and the work completed were all as expected.

Report a concern   July 17, 2017 — Rated 10 out of 10 by J.A.K.K. Floor Coverings International
What do you like about our products and services?

William was great to work with and the floors look (and feel) amazing! Can't wait to work with William again when our new home is ready for floors.

Report a concern   July 17, 2017 — Rated 10 out of 10 by A.E.G. Floor Coverings International
What do you like about our products and services?

The workmanship of the floor installers is very good. The customer service, provided by the men who came to my home, was appreciated.

Report a concern   July 17, 2017 — Rated 9 out of 10 by T.J. Floor Coverings International
What do you like about our products and services?

Professional installation

Report a concern   July 17, 2017 — Rated 10 out of 10 by C.B. Floor Coverings International
What do you like about our products and services?

The service and installation were professional.

Report a concern   July 16, 2017 — Rated 10 out of 10 by J.L.P. Floor Coverings International
What do you like about our products and services?

Everything!!

Report a concern   July 16, 2017 — Rated 9 out of 10 by B.A.R.P. Floor Coverings International
What do you like about our products and services?

friendly service


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