- Phone: (877) 835-3697
206 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The quality of the work and the friendliness of the staff.
We are so glad that we found you. You both are very courteous, capable and efficient. Thank you for a job well done.
Tom and Charlotte Jones
Clay is an honest, dependable caring person who does quality work. We are very blessed to have found such good people as Clay and Kay.
They work very hard to be sure that we are happy with the repair / work they do.
Quality workmanship.
The care and compassion that you have for your business. It is a devotion that is not common these days.
THE RELIABILITY OF THEIR SERVICE, AND PROMPTNESS AND PROFESSIONAL ATTENTION TO DETAIL
attention to detail, quality refinishing.
Prompt, courteous,friendly and proven trustworthy! Thanks for a beautiful job!First name removed
Clay and Kay were very thorough in determining how to repair our furniture. We had an antique dresser which was water damaged during our move. They did a beautiful job restoring it! We also had them create an extra leaf for a mahogany dining table which was passed down through our family. They worked with us to get the color to match perfectly with our existing table. In addition to their skills with furniture, they are so pleasant to deal with. Really TOP NOTCH. We would highly recommend them.
One stop shopping for furniture problems.
took the time to repair my furniture and help out with a very difficult situation on a "locked" trunk with no key. I will definitely call again for any repairs thank Clay
Very professional and great service and great work
I realize it's much easier to do a job from the onset, however, sometimes
ones work is not done to standard and a job has to be re-worked. We are
very pleased with the work/rework done on our furniture pieces. It is
really nice to be able to use these pieces, finally.
Thank you for a job well done.
We would like to hear back from you regarding the left over material as
well as exactly what your crew did to make thing right with these pieces.
The quality work and desire to serve the customer needs
It was easy to receive services out of town. We liked how quickly swatches of material that we ordered online came so that we could make a choice about fabric. The work was done in the amount of time we thought it would be, and, best of all, our lady's and gentleman's chairs look beautiful in our living room reminding us of my parents. Thanks!
Great work. The restoration was exactly what I wanted. Clay took every step to insure that we were completely satisfied with the end product.
I was so upset when my husband was moving a wing back chair that had been my parents. He loaded it up in the back of the truck and headed down to our new condo. Unfortunately he forgot to tie down the chair, so when he reached 55 MPH the chair took a nose dive off the back of the truck. I was devastated!!! And he was so upset that it had happened! Amazingly the wing back was intact except for the back two legs. They had splintered like toothpicks.I searched for nearby furniture repair shops and found Clay Swenson at Furniture Medic. He had me send a couple of pictures of the chair. Within a couple of days he called to say he could fix it. Shortly afterwards he picked up the chair. I was so excited when he emailed me this week to say the chair was fixed. Clay delivered it yesterday and it looks AMAZING!!! You cannot even tell that there had ever been anything wrong. The stain matched perfectly! I am thrilled!!!
Excellent quality. We live over an hour away and had a trip to Myrtle Beach and Mr. Swenson met us on Highway 17 to pick up the chairs and met again on our return to pick up the chairs. Excellent service in addition to the craftsmanship.
pick up, delivery, quality workmanship, pleasant, trustworthy estimates.
Quality of work and onsite repair if necessary.
Pick up and delivery is included. Quality of work is excellent.
The repairs to my cabinets were outstanding. Very professional service and willing to help in any way. I highly recommend!
Excellent job. Easy to work with.
The work that was done was awesome! You were able to complete the bar stools exactly as I had envisioned. While I prefer not to share my name publicly, I would be happy to be a reference for you
The people at furniture repair and restoration were prompt and friendly. Service was completed in the time they quoted.
My sofa looks as good as it did when it was purchased.
My furniture was handled with TLC and it's obvious that Clay and Kay have a lot of pride in their work. I've been extremely satisfied with their service and work. They will get a high recommendation from me.
Very friendly, timely, excellent work and reliable.
The quality of the work was outstanding. Appreciate all the TLC that went into restoring my grandmother's china cabinet
I work for a vacation rental agency in North Myrtle Beach, we have lots of furniture damage and Clay and Kay have been exceptional to work with.
Their customer service was great! When they began working on my furniture, I received an email letting me know the work had begun. They picked up and delivered when they said they would....reliability is so important in our busy world! I had my grandmother's hope chest refinished...it was 70 years old! The finished product far exceeded my expectations! What a priceless treasure for me and my children! Thank you, Mr. Swenson and staff! Cindy Cheatham