Cleveland

Customer Testimonials

Report a concern   September 21, 2017 — Rated 10 out of 10 by N.S. Cleveland
What do you like about our products and services?

The customer service , attention and expertise were great. Very impressed.

Report a concern   September 21, 2017 — Rated 10 out of 10 by L.M.J. Cleveland
What do you like about our products and services?

Fantastic personal customer service experience!

Very knowledgeable and helpful.

Report a concern   September 21, 2017 — Rated 10 out of 10 by L.A. Cleveland
What do you like about our products and services?

I loved the service and being fit to the right shoes was a huge help. The large box stores have no training. my sales person was able to point out a problem I am having with my foot. Hopefully I can get it corrected. I was a bit shocked with the almost $200 bill but hopefully it was worth it.

Report a concern   September 20, 2017 — Rated 10 out of 10 by B.B.J. Cleveland
What do you like about our products and services?

Custom sizing and broad variety of high end products. Shop clerk was also very knowledgeable and engaging. Great experience!

Report a concern   September 20, 2017 — Rated 10 out of 10 by E.S. Cleveland
What do you like about our products and services?

I had a great experience buying shoes there. I am upset to see the clothes have been moved out of the store. The person who worked with me was knowledgeable and friendly!

Report a concern   September 19, 2017 — Rated 10 out of 10 by K.G. Cleveland
What do you like about our products and services?

The personalization

Report a concern   September 19, 2017 — Rated 10 out of 10 by C.H. Cleveland
What do you like about our products and services?

The employee spent a lot of personalized time and effort to fit me into the shoe that works best. She also gave me great running advice. Clearly the employees here are very knowledgable and ensure the customers leave with exactly what they need.

Report a concern   September 19, 2017 — Rated 10 out of 10 by T.F. Cleveland
What do you like about our products and services?

Extremely friendly and knowledgeable

Report a concern   September 19, 2017 — Rated 10 out of 10 by B.N. Cleveland
What do you like about our products and services?

Fleet Feet has incredibly friendly and helpful staff. I've been shopping there for years for all my running needs and have no plans to change that.

Report a concern   September 18, 2017 — Rated 10 out of 10 by J.S. Cleveland
What do you like about our products and services?

I have never had such wonderful customer service! Although I had never heard of the brand of shoe I bought, I LOVE them. This was by far the best experience I've ever had. I went in to "window shop"... wanted to save money by going elsewhere but i decided to spend my money there because of the experience I had@

Report a concern   September 18, 2017 — Rated 10 out of 10 by J.J. Cleveland
What do you like about our products and services?

Kat was really helpful in recommending a proper fitting shoe and insert for me. I have been battling tendinitis on and off for several months and finally realized that it might be due to high arches and ill-fitting footwear. I am looking forward to pain free runs!!

Report a concern   September 17, 2017 — Rated 10 out of 10 by K.A. Cleveland
What do you like about our products and services?

The girl who helped me was so kind and very thorough. Loved the technology.

Report a concern   September 17, 2017 — Rated 9 out of 10 by T.H. Cleveland
What do you like about our products and services?

Very helpful and knowledgeable staff

Report a concern   September 17, 2017 — Rated 10 out of 10 by W.M. Cleveland
What do you like about our products and services?

Great personalized service without feeling rushed.

Report a concern   September 15, 2017 — Rated 10 out of 10 by N.L. Cleveland
What do you like about our products and services?

I like the personalized attention and that you keep my previous information on file, so you can see how my feet have changed. You don't try to oversell me. Instead, you help me find the most beneficial shoe that will work with my orthotic, not necessarily the most expensive shoe.

Report a concern   September 14, 2017 — Rated 10 out of 10 by M.T. Cleveland
What do you like about our products and services?

They really know what they are talking about and try to get you into the best shoe possible for your foot.

Report a concern   September 14, 2017 — Rated 10 out of 10 by K.L. Cleveland
What do you like about our products and services?

I liked the equipment that was used for my feet assessment so I could actually see why I need the shoe I need. Kat was very knowledgeable and has a great personality. I felt comfortable working with her to find the best pair of shoes for my feet and body. I will be back.

Report a concern   September 14, 2017 — Rated 10 out of 10 by S.P. Cleveland
What do you like about our products and services?

Excellent service with knowledgeable staff. Already feel a difference in my run when wearing the proper shoes with support!

Report a concern   September 14, 2017 — Rated 10 out of 10 by D.E. Cleveland
What do you like about our products and services?

Excellent experience at the Pepperpike store on Sat 9/9/17. The sales guy was very knowledgeable and experienced with reviewing my old shoe wearing pattern and suggested a different Brooks model. So far, the new Adrenaline shoes feel better than the Ravenna.

Report a concern   September 13, 2017 — Rated 10 out of 10 by C.M. Cleveland
What do you like about our products and services?

Awesome customer service. Fantastic, heavenly running shoes!


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