Cleveland

Customer Testimonials

Report a concern   June 26, 2017 — Rated 10 out of 10 by S.B. Cleveland
What do you like about our products and services?

If you don't have the product in the store, you will find it and order it for the customer.

Report a concern   June 25, 2017 — Rated 10 out of 10 by L.A. Cleveland
What do you like about our products and services?

Sales associate was amazing. She was knowledgeable, helpful and thoughtful.

Report a concern   June 25, 2017 — Rated 10 out of 10 by C.Y. Cleveland
What do you like about our products and services?

Crystol took so much time with me. She watched me walk, listened to my issues and found 3 great choices. She explained why she picked out the shoes she did and explained all the features of the shoe. I narrowed it down to 2 and couldn't decide between them so I got them both. Every time I have bought shoes at Fleet Feet, it is a great experience.

Report a concern   June 24, 2017 — Rated 9 out of 10 by F.S. Cleveland
What do you like about our products and services?

Personal attention.

Report a concern   June 23, 2017 — Rated 10 out of 10 by J.D. Cleveland
What do you like about our products and services?

Great customer service at the Northfield Store. I am a 60-year-old with no recent experience stepping out on a new adventure in running with hopes to complete a half-marathon before the end of the year. My sales rep was knowledgeable, informative and personable. Thanks Jake!

Report a concern   June 23, 2017 — Rated 10 out of 10 by K.A. Cleveland
What do you like about our products and services?

Great customer service.

Report a concern   June 23, 2017 — Rated 10 out of 10 by M.E.J. Cleveland
What do you like about our products and services?

Stacey and First name removed Ellen are my favorite employees!

Report a concern   June 23, 2017 — Rated 10 out of 10 by D.B.H. Cleveland
What do you like about our products and services?

Satisfaction guaranteed! If a shoe doesn't work right, you take them back and exchange.

Report a concern   June 23, 2017 — Rated 10 out of 10 by L.R. Cleveland
What do you like about our products and services?

Staff was Great!

Report a concern   June 23, 2017 — Rated 9 out of 10 by J.T. Cleveland
What do you like about our products and services?

Ryan was very helpful during my visit. He knows a lot about the shoes and gave great recommendations that led to purchase a shoe that I'm already loving.

Report a concern   June 21, 2017 — Rated 10 out of 10 by J.R. Cleveland
What do you like about our products and services?

Service personnel are caring and helpful, aside from being extremely knowledgeable!

Report a concern   June 21, 2017 — Rated 10 out of 10 by H.D. Cleveland
What do you like about our products and services?

salesman could answer all my questions

Report a concern   June 20, 2017 — Rated 10 out of 10 by B.B. Cleveland
What do you like about our products and services?

I've been buying my running shoes at Fleet Feet Sports for years. I've had issues with my feet for some time and its often a challenge fitting me with the right shoe. But the staff at Fleet Feet are knowledgeable and always patient with me! Besides a great selection of shoes and clothing, I can always just stop in for my favorite nutritional 'stuff,' too.

Report a concern   June 20, 2017 — Rated 10 out of 10 by D.E. Cleveland
What do you like about our products and services?

The staff is awesome! They are friendly and knowledgeable, and the shoes fit great. I would highly recommend Fleet Feet!

Report a concern   June 20, 2017 — Rated 10 out of 10 by D.K. Cleveland
What do you like about our products and services?

Good guidance in selecting shoes.

Report a concern   June 20, 2017 — Rated 10 out of 10 by J.M. Cleveland
What do you like about our products and services?

The employee (Ryan) at the Northfield, OH store was amazingly helpful and knowledgeable. He went above and beyond to educate me and find the shoes that were perfect for me. He took exact measurements of my feet and even analyzed my walk in order to find the right type of shoe for me. He had a wealth of knowledge about the products and it was clear that he was an expert on the topic of running and running shoes. It was the best customer service experience I've had.

Report a concern   June 19, 2017 — Rated 10 out of 10 by J.C. Cleveland
What do you like about our products and services?

Wide selection of shoes and gear. Friendly service.

Report a concern   June 19, 2017 — Rated 10 out of 10 by A.A. Cleveland
What do you like about our products and services?

How well educated the workers were.

Report a concern   June 19, 2017 — Rated 10 out of 10 by M.H. Cleveland
What do you like about our products and services?

I can buy shoes anywhere. It's the personal attention and the people that make the difference here.

Report a concern   June 19, 2017 — Rated 10 out of 10 by M.W. Cleveland
What do you like about our products and services?

the salesperson was very nice and listen to me when I was asking questions


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