Prompt response and open to my suggestions and concerns. I appreciate it. I used Service Masters when my fathers house in Louisville Ky flooded - was happy with them then. Which is why I used them when we had problems.
The technicians were very knowledgeable and professional. They came to my house on a Saturday afternoon to set up their equipment and always came at the time they said they would.
Professional, courteous. They came in on a stormy night, handled everything very professioally and put me very much at ease at a very stressful time. I would absolutely recommend them anytime.
The service was very professional. I called on a Tuesday and the staff was at my house that afternoon (after hours) and begun service the following day. I was very appreciative of the way they took care of my things during their treatments. They also put me at ease for being so efficient!
Arrived when they said they would and worked until it was under control. Started at 10:30PM and worked until 4:30AM...I was extremely impressed at their dedication and detail!