Instructors and class times.
Oak Haven is an fantastic customer service experience. It starts with an engaging, attentive and professional front staff. Ericka and Olivia in particular enhanced my last customer service experience. They're a joy. Terri is an amazing therapist. With just a few questions she can help you identify problem areas and the best treatment to address the issues. Every appointment I've had has been excellent and contributed to my overall well being.
Relaxed atmosphere and knowledgeable & caring teachers
I really like how my trainer, Marlo, can personalize my work outs. She does a great job of organizing work outs that are both challenging and doable.
you kicked mu butt
Very professional and knowledgeable staff. Convenient location.
Instructors and staff are knowledgeable and friendly.
Environment is clean, welcoming, and well-organized.
Class schedules are great for all times (though if a morning yoga class could be offered around 9 on weekdays that would be FANTASTIC)
Very welcoming staff, super maintained place and great energy!
I like the variety of classes that are offered - although, I have not tried all of them. What keeps me coming is the time. You are the only studio that offers (really) early classes. PLEASE do not change this!!
This survey does seem one sided however. It's what client's don't like that should be asked. That is where chance can occur. If you are not aware of what isn't liked, then how can it be corrected?
What I wish differently is that how quickly the instructors move around the class. (I take flow). I'm in child's pose or downward dog and I'm following the instructor's voice. It almost makes me dizzy (seriously) that I hear them on one side of the room and the very next moment, they are on a different side. Sounds strange, but next time you take a class as a student, pay attention to this.
Childcare is amazing - it made it possible to get moving with a new baby. The ease of modification is great, I never feel like I'm "wimping out" if I take a modification - most instructors are great at explaining
I've awesome classes thus far that are a really good workout, the studios are clean and tidy, the teachers are always friendly, and you offer decent options later in the evening and student prices which are unusual and much appreciated!
Great service, beautiful atmosphere, stuff is amazing and lovely <3
Professional and friendly people that work at Cosmos?
Friendly staff. Clean shop. Great barbers
I especially like Nikki, the front desk person, she is helpful and personable.
Amazing, calm and peaceful atmosphere. Very friendly and helpful instructor. All in all, great experience all around. Thank you!
I love the classes!