- Phone: (248) 324-4418
268 ratings.based on
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thank you for your input. Regarding the cost of our service, our pricing is very competitive with inspectors which deliver a comparable level of service. You price was slightly higher do to location (35 miles from our office). We charge travel fees which you were aware of when booking the inspection. We were on site for 4 ½ hours inspecting and reviewing the results with you and then spent several hours producing the report. I was on site for longer than normal due the condition of the property. Our inspections are quit detailed, which is what most of our clients want. We did review structural components of the home. In fact, identified a significant issue regarding the support of the brick over the garage door and an additional 13 areas were reported for further review, including possible mold issues, wall cracks, and sump pump issues. When it comes to safety issues we reported over 53 individual locations which presented a safety concern. Yes, we also reported some cosmetic things like missing hardware, damaged drawers, and wall damage. Our report also contained over 85 photos of the above deficiencies. I could not tell from your comments whether you expected more or less from us. I am not sure what more we could have done.