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2374 ratings.based on
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thanks for your feedback! There are at times more customers than associates in the store which can certainly cause an extended wait time. And since we do spend all the time necessary to thoroughly address individual problems and to find solutions it might cause a delay. Please understand we will spend the same kind of quality time with you as well. Appointments are also available Monday thru Friday that would help to ensure that someone is ready to help you when you arrive.
Thanks for your feedback! Discounts can often be confusing......Regular price for the custom inserts he is describing is $299 but if you order a second or more pairs we reduce that price for those additional pairs to $199. This is what he did previously so he might now think that's his regular price. In fact, the $199 he has been paying for additional pairs is better than the promotional price resulting from the $75 promo (which ends 9/12/16). Discounts cannot be stacked together.