ServiceMaster Fire & Water Restoration by McKenzie/Taylor
5729 Main Street, PMB #242
Springfield
OR 97478
United States
  • Phone: (541) 726-8200

Customer Testimonials

Report a concern   March 20, 2017 — Rated 10 out of 10 by Rocco Luiere ServiceMaster Fire & Water Restoration by McKenzie/Taylor
What do you like about our restoration services?

Incredibly helpful and professional staff. Tim and his team were truly top notch.

Report a concern   January 21, 2017 — Rated 10 out of 10 by Donna Norvell ServiceMaster Fire & Water Restoration by McKenzie/Taylor
What do you like about our restoration services?

I was impressed immediately with the quick response to my need and the friendliness and professionalism of Tim when he came to my home on January 16th to see the damage. He was able to arrange for Trevor and Mike to come the next morning and evaluate the situation and set up the big fans and Dehumidifier right away. They were wonderful young men and totally trustworthy in my home. I had no problem allowing them to come and go in my home when I was gone. They did an excellent job all week long and I would highly recommend them.

Tim came back on Friday, the 29th, and did a fantastic job of removing the equipment and cleaning up. He was very gracious and professional. I definitely would recommend Tim as well. Thank you for having a Company that truly gives excellent customer service. I have forgotten the name of the sweet receptionist that I spoke to initially but she is excellent!

Report a concern   January 19, 2017 — Rated 10 out of 10 by Ray Broderick ServiceMaster Fire & Water Restoration by McKenzie/Taylor
What do you like about our restoration services?

prompt, competent, courteous, careful Tim oonand his crew were/are first rate.

Report a concern   January 14, 2017 — Rated 10 out of 10 by Rick & Christi Cricow ServiceMaster Fire & Water Restoration by McKenzie/Taylor
What do you like about our restoration services?

We have been unfortunate enough to have had two disasters in our home over the years, and ServiceMaster/McKenzie Taylor took care of both. You employees are first rate--reliable, absolutely meticulous in their work, people you feel happy to have in your home. When you are looking the damage to your home in a flood, or ice storm, or fire, they come in and make the situation manageable and get it under control. Can't say enough good about your services.

Report a concern   January 14, 2017 — Rated 10 out of 10 by Don Murray ServiceMaster Fire & Water Restoration by McKenzie/Taylor
What do you like about our restoration services?

We cannot thank you enough for your quick response and immediate help when we had water damage at our home that is on the market. Leo called us immediately and is walking us rhrythe whole process. He is amazing and made the entire situation less stressful. What a great guy!
Thanks for every
The Murrays

Report a concern   December 29, 2016 — Rated 9 out of 10 by S.P. ServiceMaster Fire & Water Restoration by McKenzie/Taylor
What do you like about our restoration services?

good on going communication

Report a concern   December 17, 2016 — Rated 10 out of 10 by Larrian Thompson ServiceMaster Fire & Water Restoration by McKenzie/Taylor
What do you like about our restoration services?

I am extremely pleased with your services. Everyone of your guys were very helpful every time they came. I would highly recommend your services.
Thanks

Report a concern   December 17, 2016 — Rated 10 out of 10 by Jeffrey Rhoades ServiceMaster Fire & Water Restoration by McKenzie/Taylor
What do you like about our restoration services?

I was completely informed throughout my whole experience.

Report a concern   December 11, 2016 — Rated 9 out of 10 by M.G. ServiceMaster Fire & Water Restoration by McKenzie/Taylor
What do you like about our restoration services?

Tim and his crew Benny, Mike, and Jesse did a great job in finding and drying the problem area. They understood how inconvenient it would be for us to under go the drying process and kept us informed everyday. As soon as the drying was done they had a plumber come in fix the pipe, reset the sink, and reattached the dishwasher help us through this transition time. They are dedicated employees. Thank you.

Report a concern   November 20, 2016 — Rated 10 out of 10 by K.T. ServiceMaster Fire & Water Restoration by McKenzie/Taylor
What do you like about our restoration services?

Tim worked very hard to be sure things were completed with the best possible outcome.

Report a concern   November 8, 2016 — Rated 10 out of 10 by D.G. ServiceMaster Fire & Water Restoration by McKenzie/Taylor
What do you like about our restoration services?

Very responsive. Professional, pleasant, efficient workers.

Report a concern   October 25, 2016 — Rated 10 out of 10 by D.F. ServiceMaster Fire & Water Restoration by McKenzie/Taylor
What do you like about our restoration services?

Prompt and polite. Thorough.

Report a concern   October 11, 2016 — Rated 10 out of 10 by J.J. ServiceMaster Fire & Water Restoration by McKenzie/Taylor
What do you like about our restoration services?

Very professional, courteous, prompt, and skilled workers.

Report a concern   October 2, 2016 — Rated 10 out of 10 by S.E. ServiceMaster Fire & Water Restoration by McKenzie/Taylor
What do you like about our restoration services?

Yourcrew got in here right away, did the best they could working around me when the insurer either refused or failed to honor Mr additional living expense contract with them, and maintained a great attitude toward helping me in spite of the fact that I had no choice but to use my kitchen daily during dry out which negated the positive effects of negative air pressure. I'd have loved to have had McKenzie Taylor bid the repair work in my home no matter how far out you're Scheduling work.

Report a concern   September 24, 2016 — Rated 9 out of 10 by C.C. ServiceMaster Fire & Water Restoration by McKenzie/Taylor
What do you like about our restoration services?

Your people were courteous and didn't waste any time getting things done.

Report a concern   September 13, 2016 — Rated 10 out of 10 by James Hjerpe ServiceMaster Fire & Water Restoration by McKenzie/Taylor
What do you like about our restoration services?

The fast response in the time of need and Tim is an absolute jewel. He is conscientious, thorough and a very hard worker.
We are very thankful that your company was recommended to us. Our house is now dry and we will gladly wait the 3 weeks for your other department to begin the repairs. Wouldn't think of going elsewhere.
Thank you for the great service
Jim&Antje Hjerpe

Report a concern   August 27, 2016 — Rated 10 out of 10 by C.A.L.W. ServiceMaster Fire & Water Restoration by McKenzie/Taylor
What do you like about our restoration services?

The time you have taken to talk with us, explain the process and the care you have taken in our home. We appreciate all this very much.

Report a concern   August 20, 2016 — Rated 10 out of 10 by T.O. ServiceMaster Fire & Water Restoration by McKenzie/Taylor
What do you like about our restoration services?

The work was quick and thorough.

Report a concern   July 1, 2016 — Rated 9 out of 10 by S.L. ServiceMaster Fire & Water Restoration by McKenzie/Taylor
What do you like about our restoration services?

How professional Tim is.

Report a concern   April 19, 2016 — Rated 9 out of 10 by K.R. ServiceMaster Fire & Water Restoration by McKenzie/Taylor
What do you like about our restoration services?

Polite and efficient personnel. Quick response and no mess.


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