Cleaners are very personable and friendly. During my first "deep clean" several things were missed and I intended to discuss this with the ladies upon their return. Unfortunately I had different ladies the second time (so discussing the errors of the first group wasn't proper) but did mention what had happened. The second group of ladies corrected those issues.
The overall appearance of the house was very good. I did notice some areas of the tile floors that weren't done well. Would like to discuss the service/satisfaction one on one with the local owner/manage rather than an online survey.
Since this is rating my second service, I think that I will reserve judgment at this time.
Cleaning products seem to be OK....don't necessarily smell a "fresh" scent when I return but time will tell.
I would appreciate a survey at the end of each service or at least a phone call to ask if everything was up to standards....
So far, we plan on keeping Merry Maids until further notice.
I love that you are bonded and insured. I really like the folks who have worked with me.
Smell of cinnamon
HARD WORKERS IN THEIR PROFESSION. ALWAYS LEAVE MY HOME CLEANER AND
SMELLING GOOD :-) THANK YOU.
The young lady's are always happy and clean very well.Tell them to keep up the good work.
The price was very reasonable and the ladies did a great job.
I was not pleased with some areas that appeared not as clean as previous. Certain areas (corners) that needed attention were not touched. Would like cleaning emphasis on bathroom shower.
Quick, clean, reliable. Responsive to extra requests.
Flexible to accommodating schedule changes.
All good, really!
Your employee was very good and worked very nicely.
It was wonderful your staff was very professional.
I really like the service I received from Merry Maid, the product weren't strong so that was a plus. My house smelled fresh and clean.
On time and always an excellent job.
I liked that the products used were not overly scented but still gave my house a "clean" smell.
They were polite and did a very good job. Missed some minor areas, but overall I was extremely satisfied.
It was clean! I had a mess before they came in and it was spotless afterwards. Everything looked like it was touched with loving hands that actually wanted to help.
Tia's visit was right on track. She did an excellent job. In the master bathroom due to excessive build up of hair spray in front of the vanity, a strong cleans must be used on the floor to clean it. The steam machine does not get the hair spray up. Please communicate that to Tia and ask her to use white vinegar to insure that area is clean. Thanks.
the maids don't waste any time and do a good job especially the current maid I had ere to clean for the last 2 months.
Work was done very well !
House is ALWAYS cleaned to perfection and has a fresh smell. Been using Merry Maids for over 10 years, completely satisfied!!!