Client Testimonials

I sent the letter of commendation below to Mr. Hawkins, Merry Maids - Marietta GA franchise owner:

Jeff Hawkins
Franchise Owner
Merry Maids – Marietta, Georgia
August 7, 2017
RE: LETTER OF COMMENDATION FOR CaSANDRA & CANDICE CUSTOMER SERVICE REPRESENTATIVE
Mr. Hawkins:
CaSandra, Candice and you, as the franchise owner, are to be commended for your level of customer service above and beyond the parameters of office manager, field service representative, and business owner, especially in a high demand, appointment oriented environment.
On July 31, 2017 I called your office around 9AM for a same-day appointment to provide a “deep clean” service for my son, a recent college graduate, who shared a 2-bedroom/2-bathroom apartment with other college students. Needless to say, the place was in need of service in order to be inspected by the property management personnel by 6PM on the same day. The job was too big for me to handle.
When I explained the situation to CaSandra she sprung into action and made room in your busy schedule. She dispatched Candice and you (Mr. Hawkins) to clean the apartment and professional clean the carpets in the 2 bedrooms. Candice cleaned with precision and continuously asked me to inspect her work to ensure customer satisfaction.
When the management representatives showed up they commented that they rarely find an apartment in such great move-in condition! One representative commented on the cleanliness of the carpets.
If your attention to detail and dynamic service is indicative of the quality of the Merry Maids organization then you have won a repeat customer!
A Sincere Thank you,
A Merry Customer!

Prompt, courteous service. Whole house felt and smelled clean...kitchen appliances sparkled.

I truly enjoying Merry Maids. They do suburb work. All of the workers are pleasant and enthusiastic.

I have had a very good experience, but this month I did have to dust some of my furniture after the lady left. I do like the products, they make the house smell good and my kitchen and bathrooms always look good and smell great.

Everything was perfect and very clean. No nasty cleaning residue from products left behind

House is clean and neat and smells fresh

Reliable, thorough service. House sparkles when Merry Maids is done!

I especially liked the attention to detail with regard to dusting, removal of cobwebs, ceiling fans, even light switches. Personable and friendly. Products used left my house smelling clean and fresh. I would recommend this service to my friends and family members.

you are usually there when you say it will be a certain time frame. Love the way our house smells after the cleaning is finished.

The ladies were pleasant to work with and they did a good job.

Good products

We have been customers sine 2012 and are pleased with the service.

Yolanda does an excellent job each and every time! She is extremely friendly and easy to work with.

smelled great, everything was cleaned up to our expectations

When Merry Maids comes to clean my apartment it is cleaned and smells clean and fresh. My 5 yr old grandson always states that the bathroom sparkles when it is cleaned and that last for many days

The crews were efficient and completed the cleaning within the time they said they would! The only thing I wish they did that they didn't do was clean the draws in the kitchen. Booking was easy and I felt like the right was fair! Thank you for cleaning both our homes (the one we sold AND the one we moved into)!

The personnel show up on time.Only once have we had an issue with cleaning (hardwood floors) and that has been corrected.

Smells fresh. Looks very nice.

When i was sick they helped me to heal.

E. Last name removed MD

Everything smelled good and looked very clean.

Prompt, efficient, thorough cleaning service. My house was spotless when they left.

I really liked the woman who came, Candace. The products smelled wonderful! I plan to call and set up a schedule for Candace to clean my home. Thank you!

Clean smell. Easy set up.

Employees are very pleasant and timely. Product that they use leaves such a pleasant aroma in your home....fresh and clean.

I really liked Cassandra, my representative and main contact. She was very communicative and kept me updated.

Everything was immaculate and so clean!!

They did an amazing job, no issues what-so-ever,they truly went above and beyond! :)

I was very pleased with the deep clean that y'all provided. I was most satisfied with the cleaning of the blinds in each room. The ladies that did the work did a great job.

Great job!

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