Client Testimonials
I would like to comment on customer service. I have had a couple of concerns that required
Attention. I am pleased that attention has been given to fix each problem.
I wouldn't hesitate to recommend Merry Maids.
Thank you for your service.
Shana was excellent and very thorough. She spent the whole day here and everything was spotless. My house looks incredible!
The smell was mild and pleasant from the cleaning products used and the cleaning woman was pleasant and good.
We are very pleased with the excellent results your products and services provide in our home.
Sherry takes pride in her work and always does a thorough cleaning efficiently and effectively. We especially appreciate her pleasant disposition and care over many years.
Savanah is very pleasant and is very receptive to my requests, which is very appreciated
So far, so good.
I love coming home to a clean house. The rotation of the special attention rooms help to keep my entire house clean.
They are great at accommodating your schedule, and the house always looks and smells great when they come.
I liked the options offered. Since it was only the first time for the cleaning, I'd like to wait for a few more visits to give a more thorough opinion of the actual service rendered but it was pretty darn good for a first time effort. We'll see how it works out over time. .
you do a thorough job, consistently.
I am very likely to recommend Merry Maids, I already have!
Very efficient
I did not have the opportunity to examine the products use in the home cleaning service, however, given the extent of cleaning required I am overall quite pleased with the results. I do have a couple suggestions. I removed what I thought was all the trash bags containing food that had been placed outside due to the fact that the City of Worcester does not want trash sitting outside except for the day of pickup. The next scheduled pickup was a week after the cleanup job started. The job started on Tuesday and was completed on Thursday. My next opportunity to be at the property was the following Monday only to find bags had been torn apart exposing more food; torn presumably by animals. I had to double bag using the required City of Worcester purchased trash bags. Suggestion: For future jobs including food disposal, ensure that food is not mixed with other trash. Bag food products separately from other trash.
I don't quite recall for bedroom cleaning whether under furniture (bed, mirrored bureau, chest) was part of the cleaning contract. While I was at the property on the Monday after the job completion, I had a couple people helping to move bedroom furniture out of the front bedroom and it appeared that under bed and under bureau cleaning had not been done.
I did not have a chance yet to closely inspect the windows for cleaning. If I notice anything I can provide further feedback. Again, given the extent of cleaning required, I am overall quite satisfied and would be very confident in recommending merry maids to friends and family.
I like it that you do just as the contract described - this gives me time to do more of detail work around our house, things I did not have time for. My husband had memory loss problems and I can spend more time with him. Everyone is friendly and helpful, particularly Liz (!) Thank You all.
I like how the schedule is flexible and that the you supply the your own cleaning products.
They were very polite and efficient, did a great job. Very happy with the results!
The cleaning solutions used have a very light but pleasant aroma and seem to do a good job cleaning.
By having Merry Maids come once a month, the apartment has been cleaned very well.
Whatever you use is fine - nothing special to be used
Service was on time and provided what was promised. Very satisfied with the cleaning job.
I was very impressed with the work...it changed the room entirely, to have it clean and smelling great. The floor now looks terrific, and we enjoyed having the cleaners in our home. Bravo!
You were responsive and thorough.
The girl cleaning our house was a very hard worker, polite, and did a very thorough job. I think the initial person checking the house to give an estimate should ask the customer if they want any wood floors washed if they see that the house has them. That was a concern for me. Unless a wood floor has protection with polyurethane or sealant, it's not a good idea to wash them.
Very reliable. I would give a 10, but I think the cost is just a little higher that it should be.
I love how quickly you were able to come out to my house to give me a professional quote on the services I was interested in and then how quickly you were able to start cleaning. My house looked great when I came home and it gave me such a relief knowing my house was so clean. Due to my accident I am unable to do many of the needed tasks to maintain the house and you have now taken that stress off my shoulders. Thank you
I have only had my first cleaning, but everything looks good so far. I am particularly happy with the floors.
Sherry always provides excellent results pleasantly and efficiently. We look forward to continue!
Efficient, pleasant and thorough services with environmentally safe products that leave my house looking spotless and smelling fresh and clean. I am always satisfied after Merry Maids has been to my house. Thank you!
Savannah is very helpful and responsive. Thank you.
I don't know the names of any of the products Sherry and Tamara used but one of them was a spray that immediately "said". CLEAN! I had been cleaning and cleaning out my cousins' house and came home to a not-clean house and a knee replacement. I needed to have at least the visible dirt removed from sight.
I could not be more pleased with the job Sherry and Tamara accomplished in the house. Instead of focusing on visible dirt, they started at the top and swept, dusted, cleaned, polished everything on their way to the carpet and floor, setting everything in place and leaving such nice-looking counters that I'm actually working on keeping them looking that way.
I had heard about Merry Maids in other places where I've lived but have never had a need to use them. Now, absolutely yes.
I can't use a house clean every month but certainly have one or two times a year. I'll always turn to Merry Maids as long as it maintains such high standards.