Merry Maids of Bellingham
895 Texas St
Burlington
WA 98225
United States

Average rating: 8.5 out of 10 based on 1165 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 5, 2021 — Rated 10 out of 10 by Ivan Oakes Merry Maids of Bellingham
What do you like about our services and the products used in your home?

Quality of cleaning and professional service

Report a concern   August 3, 2021 — Rated 10 out of 10 by S.K. Merry Maids of Bellingham
What do you like about our services and the products used in your home?

The cleaners are very thorough and hardworking!! They get the nooks and crannies

Report a concern   August 2, 2021 — Rated 9 out of 10 by K.L. Merry Maids of Bellingham
What do you like about our services and the products used in your home?

Non toxic products

Report a concern   July 14, 2021 — Rated 0 out of 10 by K.L. Merry Maids of Bellingham
How did we disappoint you and what can we do to make things right?

Hello.
We no longer need the service.
Thank you

Report a concern   July 8, 2021 — Rated 7 out of 10 by M.J. Merry Maids of Bellingham
What could we do to improve?

I would like to see the same smiling faces every time not people I'm not familiar with. Please don't send a single person out they don't know who is in the house.

Report a concern   July 3, 2021 — Rated 3 out of 10 by B.H. Merry Maids of Bellingham
How did we disappoint you and what can we do to make things right?

For the price I expected the house to be cleaner. We had left a few dishes in the sink and they were still dirty when we got home, the trash in the bathroom wasn't taken out, still dust in shelves and in the corners. Nothing terrible, but just didn't seem to match what we paid.

Report a concern   July 1, 2021 — Rated 10 out of 10 by A.S. Merry Maids of Bellingham
What do you like about our services and the products used in your home?

The women are very proficient and speedy. I never find them wasting time.

Report a concern   June 25, 2021 — Rated 10 out of 10 by Mike Nelson Merry Maids of Bellingham
What do you like about our services and the products used in your home?

I loved that they were able to get the stubborn rings out of my toilets and the water spots off the shower glass!

Report a concern   June 23, 2021 — Rated 8 out of 10 by A.R. Merry Maids of Bellingham
What could we do to improve?

Too expensive

Report a concern   June 17, 2021 — Rated 10 out of 10 by B.D. Merry Maids of Bellingham
What do you like about our services and the products used in your home?

Everything is excellent!!!

Report a concern   June 17, 2021 — Rated 10 out of 10 by E.W. Merry Maids of Bellingham
What do you like about our services and the products used in your home?

Use of eco-friendly products

Report a concern   June 11, 2021 — Rated 10 out of 10 by K.N. Merry Maids of Bellingham
What do you like about our services and the products used in your home?

You have only come once so far. A very nice job.

Report a concern   June 10, 2021 — Rated 8 out of 10 by S.S. Merry Maids of Bellingham
What could we do to improve?

We think they were very good and we appreciate punctuality. When they arrive they get right to work and work hard until they are finished.

Report a concern   June 10, 2021 — Rated 10 out of 10 by Mark Rollo Merry Maids of Bellingham
What do you like about our services and the products used in your home?

Your folks do a great job... consistently. Communication is great... consistently. You're totally reliable... consistently!

Report a concern   June 10, 2021 — Rated 10 out of 10 by A.B. Merry Maids of Bellingham
What do you like about our services and the products used in your home?

I don’t know what products are used, but they seem to do the trick.

Report a concern   June 10, 2021 — Rated 9 out of 10 by D.B. Merry Maids of Bellingham
What do you like about our services and the products used in your home?

Your services are thorough; you're great about scheduling, and very helpful with using specific product requests.

Report a concern   June 10, 2021 — Rated 10 out of 10 by T.A. Merry Maids of Bellingham
What do you like about our services and the products used in your home?

Merry Maids was quick to provide an estimate, as well as to schedule the cleaning. It felt so nice to come back to a deep-cleaned home, after just a few hours. I can tell they put a lot of care into their work and will definitely be scheduling regular cleanings with them.

Report a concern   June 1, 2021 — Rated 5 out of 10 by T.C. Merry Maids of Bellingham
How did we disappoint you and what can we do to make things right?

Too much $$ for my budget.

Report a concern   May 26, 2021 — Rated 1 out of 10 by L.F. Merry Maids of Bellingham
How did we disappoint you and what can we do to make things right?

We scheduled what we thought was a deep cleaning for $580 in preparation to list our house for sale. The office manager assured me that a team would arrive to make everything sparkle.

Two young girls arrived at the appointed time (not a team), and we were confused about what was to be done. I tried to call the office manager to clarify. The manager didn't call me back, but called the girls instead. I called a second time and was told that we hadn't scheduled a deep cleaning, and there was no time to upgrade.

I take responsibility for misunderstanding what I thought we had ordered, but can't make up for the poor job the two girls did. They were very nice but missed multiple windows, window sills and baseboards. For the price we paid, I had expected a much better job.

I'm sorry to leave such a poor review, but have to be honest in our experience. We sold the house but will go with a different company to clean after we move out. I'm sorry. :(

Report a concern   May 25, 2021 — Rated 8 out of 10 by P.L. Merry Maids of Bellingham
What could we do to improve?

house clean especially the kitchen and oven.
some areas were missed dusting.
black bag left with clean cleaning cloths. someone can pickup.??

Report a concern   May 25, 2021 — Rated 4 out of 10 by C.S. Merry Maids of Bellingham
How did we disappoint you and what can we do to make things right?

We just want you to be aware of this...before the Merry Maids came to our house, I cleared the countertops off, and one of the things I did was put my husband's cologne under the sink. He has a bottle of Giorgio Armani cologne, about $75 for the small bottle.

Later that day when he went to find it, it was gone. His two other bottles were there- of Calvin Klein, but not the expensive one. I know this sounds silly, but we have literally looked everywhere for it, when I know it was under his sink.

I'm not accusing one of the ladies of taking it, but I think you should know about it if other people report missing items.

If you have any questions let me know,

First name removed

Report a concern   May 24, 2021 — Rated 10 out of 10 by M.A.R. Merry Maids of Bellingham
What do you like about our services and the products used in your home?

The cleaners come when scheduled, do their job well.

Report a concern   May 24, 2021 — Rated 8 out of 10 by J.P. Merry Maids of Bellingham
What could we do to improve?

Instruct the cleaning crew not to leave wet items such as a wash cloth on wooden surfaces. it ruins the wood.

Report a concern   May 18, 2021 — Rated 10 out of 10 by W.I. Merry Maids of Bellingham
What do you like about our services and the products used in your home?

Timely, efficient, and friendly!

Report a concern   May 18, 2021 — Rated 9 out of 10 by Lee Seaman Merry Maids of Bellingham
What do you like about our services and the products used in your home?

Friendly knowledgeable team, very good work, and lightning fast!

Report a concern   May 18, 2021 — Rated 3 out of 10 by C.A. Merry Maids of Bellingham
How did we disappoint you and what can we do to make things right?

You did make things right by sending another crew to do what hadn't been done. However, it took another appointment and the tennant had already moved in. His comment was " I can do a better job of cleaning and it's not my profession"

Report a concern   May 17, 2021 — Rated 10 out of 10 by Vivian Kolhoff Merry Maids of Bellingham
What do you like about our services and the products used in your home?

Always on time and excellent cleaning and very polite and pleasant.

Report a concern   May 12, 2021 — Rated 3 out of 10 by C.S. Merry Maids of Bellingham
How did we disappoint you and what can we do to make things right?

Many things we talked about were not done

Report a concern   May 11, 2021 — Rated 10 out of 10 by Lynda Hinton Merry Maids of Bellingham
What do you like about our services and the products used in your home?

I am very impressed by how clean the condo was! I’ll use Merry Maids in the future! Thank you for donating the gift certificate for the Boys and Girls Club...that’s how I found you!

Report a concern   April 30, 2021 — Rated 0 out of 10 by J.C. Merry Maids of Bellingham
How did we disappoint you and what can we do to make things right?

Failed to dust, failed to vacumn, failed to clean master bath sink, failed to clean microwave, failed to clean wood floor in at least 2 places, found trash under rug.
The house was dirtier than usual so this must be unusual service. Iassume next time will be better.
Jean Last name removed


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