What our clients think of us!

Amazing people
Great products and service

Besides you are cleaning the house and not me the house just smells fresh when you donw

I like everything about this service. I've gotten too old and tired to take proper care of this house, and these young workers come in and do it quickly, quietly and professionally.

The house looks great after the merry maids visit

The workers have been cheerful and hard workers.

This was a gift I gave to my son and daughter-in-law post graduate school graduation! So all I know is that they didn't know the apartment was so dirty...and didn't know it could get so clean! So thank you!

I had a deep clean of the house, and they didn't have enough time/people to complete the job thoroughly, so the end was rushed- there were a few corners that were missed, books weren't taken off tables to dust the bottom, and I this was the room where they were "meeting in the middle" - the last room to be complete.

I appreciate the job of the ladies very much- I just know the time/amt of people estimated was not enough.

afterwards, I called few days later to get an emailed copy of my receipt- cleaned on a Monday, called on Wednesday or Thursday, and have not received it yet.

I called again, today, Tuesday (8 days after cleaning) to get receipt and was just told the man who answered the phone could leave a message for the manager who would get back to me later this afternoon (after 4pm).

would love to see an emailed copy of cleaning service charges ASAP- preferably before 3pm today, Tuesday 7/23, so I can complete my expense report with proper receipt.

My cleaning this past time was not to the standard it needs to be for how much I pay for this service. When I went to pick up something off the ground I noticed that in the kitchen there was still Dirt near the floorboards. I also wet a white towel to the floor in the kitchen and it is dark brown. I had the cleaning yesterday and I was charged the same as a deep clean. I am very disappointed. Please cancel my repeat service.

Fast quality service!

We have the same girls each month. They are very thorough with their cleaning.

The crew chief was effective and accommodating
The end result met not only my expectations but those of the new tenants. Also the satisfaction guarantee is an excellent benefit.
Thank you

It’s all good..thank you.

Our house was scheduled for a move out deep clean. Normally I would have taken care of cleaning myself, but I had just had a baby 2 days earlier and, unfortunately, was unable to give the time and energy necessary to leave the home to my desired level of cleanliness for the new owner's. We were charged $540 for this "deep clean", a sacrifice for sure!
When we returned to leave the keys, we were very disappointed to see that it had received a surface clean, at best. Bathrooms had streaks and remaining dust on surfaces. The refrigerator, which I had specifically mentioned, had not been cleaned at all. Spots on the floor and door jamb, that should have come up easily with the slightest wipe-down remained, seemingly untouched.
Unfortunately, at this time, we did not have the time or cleaning supplies to make the situation right before the new owners moved in. I contacted Merry Maids and they said they would work to make it right. By the time we were able to contact the buyers agent, the buyers had already done the necessary cleaning and moves into the home. They were not interested in Merry Maids coming back to clean again. We were originally offered $75, then refunded $120 instead. I suggested at least half of the $540 would seem more appropriate, and that most people I had talkes to would not accept less than a full refund. Aftrr speaking with her supervisor, Diana called me back and said they would refund us another $120 and hoped we felt that was fair. Although it was still not what we had requested, and still doesn't seem fair to me, it seemed like that was a final offer and so I said thank you and hung up. Although they did try to make it right, I will never use Merry Maids again, and will definitely not recommend their services as I would not wish anyone else to repeat my experience.

They are on time, the girls are very sweet and they do a great job!

On time, professional, efficient

Very prompt and are doing a great job. Thank you

I think overall our house felt much cleaner , but a few things we missed and I’m not sure if the pricing was totally on par with what we got. Happy to chat to someone though. They did a good job mostly on what they did clean.

The price was increased (again) after we've been a customer for years and years. (Already had increase). Over time, shower & bathroom sinks have become stained. = hmm. Workers work very hard though.

Your team is fast, efficient, friendly, and makes every effort not to disturb the staff. We really appreciate the work they do and their great attitude!

The maids worked hard and the process was easy. And they were able to come on short notice.

Danielle’s team was wonderful. They fulfilled my last minute request to have them come clean our house and get it ready to put on the market. The team was courteous and efficient.

Prompt professional courteous

Everything looks great!

I just do not know many people interested in the service, and if they are, too expensive. There are sometimes little things I would like to be addressed, but they are extra cost.

Easy to arrange cleaning, quick and professional service, thorough job.

You guys always do a great job & thank you so much!! The house cleaners always work so hard. I’m very appreciative.

Your staff obviously cares about the job that they do. It’s so nice to come home to a truly clean house.
Very pleased with your services.

Good job!

Received a comprehensive, incredibly thorough cleaning. Very professional and friendly.

My bathrooms smelled clean.