- Phone: (703) 239-4916
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134 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They always arrive as scheduled and do a great job
Everything looks and smells clean.
Arrival time is inconsistent - sometimes 1.5 hour early or 1 hr late, which makes it difficult to plan around. Level of resultant cleanliness can also vary depending upon the individuals sent to clean. One week the floors are not well vacuumed or mopped, the next week the tubs are not well rinsed, leaving behind residual cleaning product.
The ladies do a good job of basic house cleaning but they often seem to work so fast that they forget little things, like a wet rag on the banister, or a mop in the foyer, or rags on counters in bathrooms, or bathroom fans left on, etc. The crew leader should do a final inspection of the entire house before leaving.
House was terrifically clean after the cleaners came. Easy to set up appointment.
Maria was wonderful to work with! I'm so glad we contacted her
Love that they take pride in really cleaning and it surface cleaning my home
Very thorough
I'm just not entirely impressed with the cleaning. Significant spots/things get missed quite often and the clean doesn't always feel that deep. Like things have been cleaned but not completely. Mariam said I would be impressed after each clean and it's just not happening. It's okay, just not great. Having said that, last week was a better clean than usual. Seemed to get a more thorough job.
thnx
First name removed
I love coming home to a clean house. Ladies are dependable
I love coming home to a clean house after a long day at work .
Consistency in cleaning. Some visits, the job is done very well. Others have required a call back due to poor job.
During last visit you didn't clean bathroom floor. Do it next time or you will be fired.
The service was quick, efficient, and thorough.
I had a special need and you did a fabulous job. I have already given you phone number to a couple of friends.
You are doing a great job and it is very easy and convenient for me
Always arrive promptly and get to work quickly. The house smells fresh and clean. Maids are always pleasant.
My first cleaning was on time and thorough.
Quick & thorough, my home smells so fresh after a cleaning!
My kitchen was in really bad shape and it was so great to come home to a spotless stove and floor!
They were prompt and punctual and got to work right away.
I was surprised that Merry Maids was able to respond on the same day. The cleaning team was professional and thorough, leaving my apartment spotless. I plan to use Merry Maids for all my cleaning services, and highly recommend them!
I like the team. The ladies are consistently awesome and polite and friendly. They also do a great job.
Fast, but thorough. Friendly, but professional. Has been a huge help after a recent back-surgery!
A fuse was blown....I had to come home to a dark house.
I only had my house vacuumed so no products were used but -- the three lovely ladies did a very fast and efficient job! I will use your services again.
I appreciate the availability of appointments, if it had worked out for me, I could've had an appointment the day after I initially called. The maids provided great service and my house was thoroughly cleaned.
The cleaning was excellent the maids worked quickly and efficiently.
The last several times my home has been cleaned by your team, it was spotless. Great attention to detail - every granite surface sparkled. Even the cannisters on the kitchen counter had been wiped down - and that matters a GREAT deal to me. My only recent issue is that 3 weeks ago, someone must have accidentally bumped the dials on the gas range, and the wooden butcherblock on top of it nearly started a fire. It sat smoldering overnight while we were all asleep, and I found the wood completely charred on one side in the morning. (We did not use the stove that night.) I kept it to show it to you, but I found the near-miss to be absolutely terrifying.
Prompt, thorough service!
They did a great job. Switched from using just once to every three weeks. Hope they keep the same level of clean when they come.