Client Testimonials

Timeliness, attention to detail.

My wood floors look great!

Amber!

thorough cleaning, choice of products (whether or not to use bleach), reliability of the individual who cleans my home

The service
And their team members

Very thorough

prompt and excellent service

Very pleasant staff. Easy to work with.

I like the way my house feels and smells after the maids have been here. I'm older and not able to do a lot of cleaning. I feel better about people coming over. Thank you.

Best thing I ever did for myself!

Pleasant, qualified folks, doing good work.

I would actually rate at a 6.5. For an initial cleaning, it was ok. There was still a lot of dust on the walls and art on the walls. The kitchen stove was cleaned well, but I would have expected more attention to detail. I am debating on keeping the service

You use the same types of earth friendly cleaning products that I do/did. Also, you use a vacuum with a beater which I always found was much better at getting pet hair. You don't just hit the surfaces, you clean better than I would with the routine stuff. Finally, when the fridge, windows, baseboards, or cabinet fronts need scrubbing all I have to do is call you and and it gets done,

Training of workers
Safe cleaning products
Employee benefits, salaries, treatment
Expectation of good to excellent cleaning performance

We feel the service is exceptional. Both of us have allergies and we have not had any problems with the products used to clean our home.

I love the clear communication, the clean smelling products, and the hard working ladies that came to my home. They did an excellent job!

We hired Merry Maids to clean a three story ninety six year old house. That included board and batten walls, hard wood floors, bathrooms and kitchen. The two who did the work were on time, worked efficiently and did an exceptional job. They were very pleasant with us and also with each other. As for the products used, they seemed to have worked well leaving the house looking and smelling fresh and clean. Will use Merry Maids of ASheville again!

Great crew and great office staff. We wouldn’t use anyone else

Good service and friendly staff

Excellent service, and the products are nice — no strong odor. Smells fresh & clean.

Quality of products used.
Well organized system to remind customer of upcoming service via text, e-mail and day of service with a call that Merry Maids is on the way and even providing mapping of where the Merry Maid is and how long it will be before they arrive via electronic devices
Overall consistency of sending same person to the home helps with understanding needs of home owner and address those needs without having to re-educate a new person coming each time.
Overall consistency of quality cleaning of the home.
Promptness of Merry Maids arrival.
Merry Maids in the home are professional and easy to work with.
Well organized operation from the homeowners perspective, and if any issues occur, company deals with them promptly and professionally.

I love the cinnamon cleaner. The girls did a great job!

Courteous and efficient cleaning teams at a very reasonable price.

Very thorough and use products that smell good. Ladies are lovely.

Excellent, kind and attentive to detail
Very courteous. James, Nikki, Becky and Linda are amazing.

Thorough cleaning and flexible scheduling while I work from home.

Enjoy the fragrances used..

Office folks easy to work out any schedule issues that I may have..

Timely and well done cleaning. However, I think Merry Maids, because you go into homes of sometimes elderly or medically compromised people, should require vaccinations of your people, or at least allow your customers to select vaccinated cleaners if that is their preference. I see that you advertise disinfectant cleaning, and an unvaccinated cleaner seems at odds with that, to me.

The staff are professional and thorough and when they finish, the house smells wonderful and clean!

did very good deep cleaning