Merry Maids
1702 W College Ave Ste A-3
Normal
IL 61761
United States

Client Testimonials

Report a concern   January 19, 2017 — Rated 10 out of 10 by M.J.C.E. Merry Maids
What do you like about our services and the products used in your home?

Rachael continues to impress us with her work ethic, friendliness, and attention to service. In terms of the products used, we like that everything is environmentally sound and never overpowering. The aroma is lovely.

Report a concern   January 18, 2017 — Rated 9 out of 10 by J.H. Merry Maids
What do you like about our services and the products used in your home?

Everything is cleaned as requested when we come home and the staff respect our home as if it was there own.

Report a concern   January 13, 2017 — Rated 10 out of 10 by K.J.F. Merry Maids
What do you like about our services and the products used in your home?

I love our girl Ali. She is so sweet and we can communicate any special requests with her. She does a great job!

Report a concern   January 12, 2017 — Rated 10 out of 10 by M.B. Merry Maids
What do you like about our services and the products used in your home?

Rachel is always on time, very friendly and very thorough.

Report a concern   January 12, 2017 — Rated 10 out of 10 by S.B. Merry Maids
What do you like about our services and the products used in your home?

Allie did an excellent job cleaning my house. She was very focused, efficient, and accommodating. She was so quiet I barely knew she was here. I like your green policy. I'm very pro-green myself. I would recommend Merry Maids to all of my friends. I like that you do background checks and that your personal is professional, responsible, and respectful. I feel your pricing is very appropriate and I was happy with the job that was done.

Report a concern   January 10, 2017 — Rated 10 out of 10 by J.P. Merry Maids
What do you like about our services and the products used in your home?

Justina does a wonderful job! Our home is sparkling clean when she is done. She is thoughtful and kind, and I love hearing her laugh!

Report a concern   January 7, 2017 — Rated 10 out of 10 by D.R. Merry Maids
What do you like about our services and the products used in your home?

My house always looks and smells beautiful when I come home after you're finished.

Report a concern   January 6, 2017 — Rated 10 out of 10 by K.A. Merry Maids
What do you like about our services and the products used in your home?

I have been using Merry Maids' services for about 2 years. Everyone I have dealt with during that time has been professional, competent and pleasant. I am very happy with the service Merry Maids has provided for me.

Report a concern   January 6, 2017 — Rated 10 out of 10 by J.V. Merry Maids
What do you like about our services and the products used in your home?

Everything always looks wonderful!

Report a concern   January 5, 2017 — Rated 10 out of 10 by R.D.P. Merry Maids
What do you like about our services and the products used in your home?

Our house is clean all at once, and we can spend time as a family doing things other than cleaning.

Report a concern   January 5, 2017 — Rated 10 out of 10 by J.N.A. Merry Maids
What do you like about our services and the products used in your home?

Consistency and reliability. You do a great job!

Report a concern   January 5, 2017 — Rated 9 out of 10 by P.L.H. Merry Maids
What do you like about our services and the products used in your home?

We appreciate that the people who have cleaned for us have been prompt and professional. There has not been complete uniformity in the quality of work, but that's to be expected. This is work performed by human beings, not by robots. I can say that we have always found the work to be satisfactory. In our present arrangement, we wish the work could be completed a little more quickly because while we have no complaints about the quality of the work, others assigned to us have been just as thorough and have been more efficient, but that issue alone is not enough to cause us to be dissatisfied. It is an issue of cost, and that is important but not as important as getting the job done right. As to products, I wish you could use vacuum cleaners that are more powerful. We often run our Neato after the house has been cleaned, and Neato picks up an amazing amount of dirt not picked up by the vacuum cleaner. I know you use cleaning products that are "green," and I very much appreciate that you are sensitive to the environment, but sometimes, especially with spots of mold, it's not enough, so we use our own mold cleaner to keep our shower looking the way we want it. I suspect you will look at these comments as reflecting customer unhappiness, and that's not really true. We are, overall, pleased, and we intend to continue your service. At the same time, you ask for feedback, and I want to be as honest and thorough as I can be.

Report a concern   January 4, 2017 — Rated 9 out of 10 by J.G. Merry Maids
What do you like about our services and the products used in your home?

Unfortunately my bedroom was not dusted well this time. My furniture is still dusty and in my asthmatic condition this is a concern for me.

I do not like to complain because I so appreciate all the hard work the ladies do for me but this time somehow the furniture got missed.

I think overall your workers are great and I have recommended them many times. My house is shiny and smell good when the ladies have finished.

Report a concern   January 3, 2017 — Rated 10 out of 10 by M.S. Merry Maids
What do you like about our services and the products used in your home?

Good cleaning job, and punctual arriving.

Report a concern   January 3, 2017 — Rated 10 out of 10 by D.B.E. Merry Maids
What do you like about our services and the products used in your home?

Rachael is very detailed and takes pride in making sure that everything is spotless. My home always smells so fresh and clean after it has been cleaned.

Report a concern   January 3, 2017 — Rated 10 out of 10 by J.M. Merry Maids
What do you like about our services and the products used in your home?

Tina is just wonderful. She truly seems to care about my home (and my cat)!

Report a concern   December 31, 2016 — Rated 10 out of 10 by A.O. Merry Maids
What do you like about our services and the products used in your home?

They did an awesome job of getting my house clean from top to bottom!

Report a concern   December 29, 2016 — Rated 10 out of 10 by L.A. Merry Maids
What do you like about our services and the products used in your home?

We can completely trust Merry Maids because their staff is top notch and does an amazing and efficient job of cleaning our home.

Report a concern   December 28, 2016 — Rated 9 out of 10 by L.C. Merry Maids
What do you like about our services and the products used in your home?

I like the way my house smells after the cleaning. Nice and fresh.

Report a concern   December 22, 2016 — Rated 10 out of 10 by J.C. Merry Maids
What do you like about our services and the products used in your home?

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