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262 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They do a superb and thorough job! They’re always polite, friendly, and they ask me if there’s anything special that needs to be done.
Service was excellent. The owner Jeff was quick to respond, was able to understand exactly what I needed. The pay rate was reasonable and the work excellent. Both staff worked rapidly and took attention to every detail.
I would have preferred non-aggressive cleaners, more "green." the smells were a bit gas station.
Our services have been on the decline for the past few months. Whole rooms have been missed and the attention to detail in completed rooms is lacking. Not folding blankets/ replacing pillows or making beds nicely. The cleanliness has been fine, but that is not the whole package.
Everything. Management, Staff, Products, Consistent/timely Service. After five + years of using West Seattle Merry Maids, I've never been disappointed and have appreciated flexibility of on-site staff as needed.
The Merry Maids are great! I particularly like that the bathrooms and the kitchen are very clean. Also the products used do not leave an odor.
Fast, efficient, courteous, processional. Don't know what products are used, but quality seems good.
The teams are quick, efficient, thorough, and it feels amazing to come home to a clean house.
Friendly reliable efficient professional service!
I just returned your postcard. I was very pleased with the conscientious work that Team Lynn and Rafael did.
Love the cleaning but the products stink. House has had open windows for 24 hours and still smells bad. Can you use a different cleaner?
Have retained Merry Maids' services for 5 years and always had excellent service. Highly recommend them.
Extremely thorough and detailed. Couldn’t be happier with your service
Reliable and detail oriented service.
Rafael and Rocio generally do a very thorough job. There have been times when furniture hasn't been dusted, but otherwise good job.
The housecleaners are superb!
Good products; consistent and quality service. Flexible and accommodating when needed.
They are very fine helpers, high quality work and care. Reliable and flexible.
Dependable!! Only a couple hours & my house is so much more manageable.
Merry Maids provide a very reliable and excellent cleaning service. I have enjoyed their cleaning service for more than 20 years and highly recommend them.
The teams arrive on time, are friendly, and do a good job!
Merry maids does a great job cleaning my house
My cleaning team kept their masks on throughout the service which was of great comfort. The place smelled so fresh and clean, and I could tell they were very thorough in their approach. They also moved things back almost identical to where they had been placed.
We hired Merry Maids to clean our old rental when we moved out. That afternoon when I stopped by to lock the door I couldn’t believe how clean it was. We gave detailed instructions for certain items and they followed everything perfectly. We were so so happy with Rafael and Rocio’s work and setting everything up with Jeff was a breeze. We will definitely hire them again in the future.
Hard workers who do a thorough job on time. Always pleasant.
Great customer service
Products
Thorough cleaning.
Consistent, reliable, and thorough!
I continue to be highly satisfied with the quality of services and products provided by Merry Maids after 5+ years. Staff is awesome. Management is very proactive and accommodating if there is an issue or question, but rarely does that happen.
Very professional and always do a great job. I would highly recommend the West Seattle Merry Maids team!
Always on time, friendly, and does a great job. Also, Jeff is always great!
Friendly, reliable and grateful for the help.