Client Testimonials

All went well. Thanks

Ease of use, professionalism, responsiveness and communication.

I really liked the overall experience from my first phone call, the house walk through, the text message updates and when our oven was as not cleaned the immediate action to correct the issue without having to make a phone call.

The cleaning was also very thorough and a job well done. They worked very hard and did excellent work.

Thank you, I will use the service again and recommend to others.

On time, priced well...and a good job.

They cleaned everywhere and everything, just an amazing transformation

The estimator was very courteous and answered all the questions I asked him about how the service would be done. He also made some suggestions based on what I told him of how he thought my concerns could best be handled. He listened carefully to everything I told him. He was prompt in giving me an esimated figure and in scheduling the work for me to be done two days after the day he gave me his estimate and I agreed to it. His estimated price was right in the middle of what I had in my mind as to what price would be reasonable and affordable for me.
Three people came to do the work, though he had suggested it might be two or more. They arrived 20 minutes earlier than he had said, and finished in slightly less time, but there were three of them sharing the work. They went straight to work, after asking me to again tell them in my words quickly what I wanted done, and they listened closely and also gave me some detail as to how they would do each part, the vacuum, the wipe down, the various items. We agreed on what order they would do the work in, so the stairs were last, as they were leaving, the stairs that led to upstairs. This was for a basement where a lot of nasty dust was left after a construction project that included drilling into concrete basement floor and included dust in rafters up near the ceiling, the floor and lots of items that were stored in between. I was fully satisfied with everything they did. The man in charge even carried three heavy items out to near my garbage can that were too heavy for me to move, and I didn't want to keep. Totally good.

The girls were great

We recently used the services of Merry Maids of Villa Park for the cleaning of a home that was part of an estate. The home was old and had been cared for by an elderly gentleman. To say it needed a good cleaning is an understatement! We had the entire house cleaned including windows inside and out, screens and carpets cleaned. The results were outstanding. Thank you to Mildreth and Damian who were the dream team on our cleaning!

Organization

Usually on time and always do a fine job.

They do a good job of cleaning and are efficient in their methods

Timely and efficient

I like how efficient Lori, Mildred and Martha have been. They are very accommodating to my requests and take pride in doing a Thorough job.

Already gave you my feedback 3 days ago

The sales rep provided an accurate overview of what would be included with our first clean. The ladies did an amazing job with the mess that is our home. We look forward to ongoing, bi-weekly cleanings!

. on time
. thorough
. respectful of possessions
. pleasant
. appropriate cleaning products

They check all my needs. They come in the afternoon (which I asked for); they do their job, and they do it well. I haven't had any issue or problems with their quality of work or the amount of time it takes. I'm just very pleased with them.

Great workers loru

Excellent service provided by highly professional cleaners who went above and beyond. I will employ this company again! Thank you Merry Maids!!!!!

Viviana does a great job

They do a good job.

Good work professional staff

Everyone did a great job today. We appreciate you training here and doing extra for us. Perfect job today. Thank you.

The team left my home very clean.

They clean in a very efficient manner and yet don't appear to be rushing through things. I think they do a very good job.

Viviana is so personable. Very professional. Did a wonderful job on the apartment.

The professional services, through cleaning and friendliness!!

They did a great job, very thorough!

Recently, the maids found a gold ring at our house that belonged to my friend’s mother. We weren’t at home, and they called us and told us they would leave it on the counter. My friend was so appreciative, she cried. This is a good example of the Maids’ honesty and trustworthiness. That team deserves a bonus! They are always pleasant and polite as well. On the flip side, I wish they would tell us what time they are coming when they call to remind us of the appointment the day before. I never know what time unless I ask. Also, sometimes they leave their rags or cleaning supplies when they leave.

Team was thorough, professional and friendly. The deep cleaning transformed my home!

Flexible scheduling. Kind employees