- Phone: 3174689389
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based on 2094 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You've done an outstanding job! Very dependable and thorough. Attentive to detail. Enjoying the text capability too to make sure we are on the same schedule.
Generally the crews do a good job.
Accountability…..regularity: girls are always very pleasant!
Reliable scheduling and service. I’m happy with the service 99% of the time, and when I’m not, I just tell them and they make it right ASAP!
Punctual clean well. Professional
Very dependable and consistent service!
Punctual, reliable, trustworthy.
House always looks good they will surprise me and do something extra every so often very flexible if date needs to be changed
Kasey is a great worker. Nice work.
Missed a lot of things for a deep clean
Very nice and very efficient people.
Always friendly and always a good job.
Great service and communication
We’ve used Merry Maids for many years. They do a wonderful job keeping our home sparkling clean.
We like the bathroom products. Our shower looks beautiful upon completion.
Vert thorough, courteous, friendly, and dependable.
The personnel are friendly and competent. They listen well and follow directions. They remember from visit to visit what is needed or expected.
Casey is my number one cleaner from Merry Maids. I’ve been using the company for over 15 years. She is so reliable and always on time. Her work is above and beyond every time.
What an asset to your Merry Maids team. Thanks for always being there.
Merry Maids arrives on time and always does a good job.
I just don't feel like they actually clean, just spray and wipe.
My home always looks and smells fantastic after a Merry Maid cleaning!
My price just got raised $30 a week- too high!
I just feel like the standard has been lowered, I miss when Emily cleaned. I can really only tell that they have vacuumed and made the bed. And if it is one or two people- they are only in the house for about (or less) than an hour- and they are supposed to clean 2.5 baths, the master bedroom, and the whole main floor.
The quality of the cleaning services and the attitude of your employees who do the work. They take pride in a job well done and it shows.
Work more closely with client. Check over job book to see what is needed.
Very thorough cleaning job. Thanks!
There is often a lack of follow through in direct requests. I specifically ask staff to wipe with a dust cloth under end tables and dressers etc because the power pack can't reach there and they won't use a swiffer cloth. It almost never happens and results in visible piles of dust bunnies left behind. I wish people would receive this in training. Without this obviously necessary task complete, things aren't clean. Also, there are times a broom would better than the power pac. Corners and edges aren't actually void of crumbs, hair, dust etc after the power pac. Otherwise we are usually very happy with things.
prompt and friendly
Well apparently when I say I need it scrubbed, ie baseboards. It translated to light dusting. Was a lot we needed cleaned we just did ourselves.
Your cleaners are very good and the house always looks much better when they leave.
Experience reps and their knowledge regarding cleaning your home. Also, like the professionalism of their management team. The company stands by their name.