Merry Maids of Indianapolis
5060 E 62nd Street Ste 136
Indianapolis
IN 46220
United States

Average rating: 8.9 out of 10 based on 2093 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 22, 2022 — Rated 10 out of 10 by Greg Disney-Britton Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

We absolutely love Jessica!! She works truly hard and always willing to work with us on special requests!!!

Report a concern   February 24, 2022 — Rated 10 out of 10 by J.H. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

We are very pleased with the products used in our bathrooms and in our kitchen. Our home was beautiful upon completion.

Report a concern   February 16, 2022 — Rated 10 out of 10 by L.R. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The Merry Maids that arrive to clean my one bedroom apartment are well equipped for cleaning. They have been instructed well attentive to the day, friendly, accommodating.

Some are more meticulous than others although all do the basic cleaning effectively.

Report a concern   February 10, 2022 — Rated 10 out of 10 by C.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

You did an AMAZING job cleaning our home, I’m so impressed! Thank you!

Report a concern   February 10, 2022 — Rated 6 out of 10 by E.F. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

I’m generally pleased with the work done by the Merry Maids staff, and I understand staffing difficulties in this time of Covid. However, for the last several cleanings, I have had a different crew each time, meaning that I’ve got to explain things over and over. And I used to have two persons come, but recently it’s only been one, and often it’s a fairly new person. I’ve also seen some inconsistency in the work. Sometimes it’s very well-done, but other times just okay.

Report a concern   February 5, 2022 — Rated 10 out of 10 by M.W. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Everything looks/smells better after Marry Maids from hardwood floors to carpeting to desk/countertops!

Report a concern   January 30, 2022 — Rated 9 out of 10 by K.R. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Dependable. Thorough- rarely find places that haven’t been touched.

Report a concern   January 29, 2022 — Rated 10 out of 10 by P.W. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Merry Maids remind of scheduled appointments. There is noconcern about the employee, I find them trustworthy. They come in and go to work.

Report a concern   January 25, 2022 — Rated 7 out of 10 by C.B. Merry Maids of Indianapolis
What could we do to improve?

Consistent staff each week. More attention to the floors

Report a concern   January 21, 2022 — Rated 5 out of 10 by J.W. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

Prices keep going up!! I have been a customer for 14 years, and I feel like the price for my cleaning has gone up 3 times in the last two years.

Report a concern   January 19, 2022 — Rated 10 out of 10 by Bruce Berner Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

we've used Merry Maids for a number of years. Our cleaner Becca comes every two weeks and does a great job plus she gets along with all our animals.

Report a concern   January 16, 2022 — Rated 10 out of 10 by Elizabeth Slawson Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Reliability and office communication

Report a concern   December 17, 2021 — Rated 3 out of 10 by B.S. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

Floors of entire rooms are often skipped and furniture is rarely swept as was promised. I feel as if the job is usually rushed and often halfway completed unfortunately.

Report a concern   November 22, 2021 — Rated 10 out of 10 by Suzanne Deweese Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Professional thorough on time

Report a concern   November 16, 2021 — Rated 10 out of 10 by M.L. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The people you send are thorough, reliable, good at what they do,

Report a concern   November 15, 2021 — Rated 10 out of 10 by K.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Reliable

Report a concern   November 8, 2021 — Rated 10 out of 10 by Michelle Gallaway Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

My home always looks lovely when Merry Maids are finished.

Report a concern   October 13, 2021 — Rated 10 out of 10 by T.W. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Our Maids are awesome! They do a great job and are very friendly & courteous. Grandma stayed with us this week and they found her glasses while cleaning! We had looked everywhere; they are very thorough! With all that is going on, it is reassuring to know our house is properly cleaned. We work from home, so having a tidy house makes our day so much nicer.

Report a concern   October 7, 2021 — Rated 9 out of 10 by M.D. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I like the same person cleaning on scheduled weeks.

Report a concern   October 7, 2021 — Rated 10 out of 10 by D.B. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

They are very punctual and do a good job.

Report a concern   September 28, 2021 — Rated 10 out of 10 by K.B. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

They always do a good job.

Report a concern   August 28, 2021 — Rated 10 out of 10 by Brenda Johnson Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I know the Merry Maids teams use high quality products and they are non-toxic.

Report a concern   August 26, 2021 — Rated 10 out of 10 by C.A. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Great communciation, consistent performance

Report a concern   August 21, 2021 — Rated 10 out of 10 by Mary Luttrull Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The quality of Danielle’s work is greatly appreciated. She was a hard worker and very professional.
The products used have very minimal odor which is great due to my asthma.
Knowing that the staff is trustworthy means a lot.
We used MM before - the first few times were great, and then it wasn’t so good. We’re hoping the quality continues with the next person at the high level Danielle demonstrates.

Report a concern   August 20, 2021 — Rated 10 out of 10 by C.C. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Professional, great quality and friendly people.

Report a concern   August 20, 2021 — Rated 10 out of 10 by J.C. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Easy scheduling, reminders, messages right before arriving, ability to give feedback easily, overall responsiveness.

Report a concern   August 19, 2021 — Rated 10 out of 10 by Julia Tinsley Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Great job. Very dependable.

Report a concern   August 19, 2021 — Rated 4 out of 10 by M.J. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

I've noticed the price has gone up, but the service has declined or remained the same at the least. My wood floors continue to be a problem. I called this time and usually get a response right away, but nothing as of yet.

Report a concern   August 13, 2021 — Rated 5 out of 10 by S.B. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

Don’t really clean just kind of straighten up don’t really clean all floors and don’t dust everything don’t do thorough job cleaning bathroom for the money and tip house should get good cleaning not just straighten up but a cleaning

Report a concern   July 28, 2021 — Rated 10 out of 10 by Sandra Harris Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Experience reps and their knowledge regarding cleaning your home. Also, like the professionalism of their management team. The company stands by their name.


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