Client Testimonials

On time
Wear mask
Cleans well

I have been using Merry Maids for years and they’ve never disappointed me. My house looks and smells great! You get that warm welcome feeling coming home after they’ve cleaned like you do when you’ve walked into a freshly cleaned hotel room!

The house sparkled when they were done!

We have been satisfied customers of Merry Maids for over two decades now. They have professionally cleaned our home as we have moved twice, once from Stow to rural Portage County, and then back to northern Summit County. The crews have changed over time but the service has not.

They did a very good job cleaning my home prior to me moving in.

Thorough cleaning by professional and friendly staff. Dependable.

Your workers are punctual, courteous and do a wonderful job of cleaning.

I was very happy with this experience.. (My first!)

Maids pleasant, efficient and did exactly as told

I like that I always have Nancy. The service is efficient and organized. And I have no complaints about the products.

The staff were quick and mostly thorough, and very friendly.

The house is spotless when the cleaners leave.

Have just started using Merry Maids again after a 3 month break for pandemic more as a courtesy to the franchise owner whom I really like rather than real need. The owner is friendly and very honest and forthright in how she runs her business, which I respect as a business owner myself.

Ladies do a great job on toilets and floors and they vacuum and dust pretty well. There is a product they must use that sometimes seems to leave a greasy feel to some surfaces but I cannot figure our what it is and it is not every time. I have a very orderly house when they come in so that all surfaces have been cleared off for cleaning. Small item that most cleaners miss is the top edge of a countertop where the backsplash meets the wall. It is not noticeable until you run your finger along it. My solution is to simply leave post-it notes for the ladies on the day they come to draw attention to things of concern to me.

Again, I like the management at my Merry Maids franchise - it just takes a while to find the ladies who do the best job for you in your house and then try to get them back for your service dates. It has not been a problem to this point.

The service is very efficient and my house stays cleaner for a longer time than when I clean it. Thank you!

The teams who visit my house are always nice, hard workers.

Job well done. Very efficient!

Prompt, always do quality work, social personalities, glad they are back!

I like the people who come

All the products used seem to work just fine. The services are great.

I've been satisfied that they work and do no harm

Reminder call before each visit. Consistent, reliable cleaning.
Merry Maids (MM) provide service for five rooms, including thorough cleaning of kitchen & bath; deep clean rotation of other 3 rooms.
I have used MM for many years. I thought I’d use it til retirement. I’ve been retired for 2 years. But am still too busy to give up this affordable luxury.
Ginnie Abell

Merry Maids are dependable and somewhat thorough.

The team is awesome... especially appreciate Angel’s attention to detail and leadership on the team.

Everything! I’ve been using Merry Maids for many many years. Every employee who has come to my home has done a really wonderful and thorough job and makes my home sparkle!!! They are always smiling ! They are always accommodating if I have to change a date and I have already recommended them many times and will continue to recommend them.

Always thorough, friendly and prompt.

Efficient and did a very good job

They always do a complete and thorough job of cleaning. Very consistent.

I like the regular two week schedule & the ability to add services to my profile, tjr subtle smell of the products used, the professional equipment. Plus the friendliness and thoroughness of the team.

How many times must I fill out this survey? I have done so at least twice in the past few months.

Your teams are always friendly and efficient!