- Phone: (925) 231-1508
- Visit Website
Client Testimonials
always on time. very friendly and good with animals!
The staff are friendly and efficient. The cleaning is done thoroughly.
They are punctual, professional and thorough.
Both the cleaning ladies and the office staff are professional and courteous. The cleaning products they use has a nice clean refreshing scent. You can tell that your home has been cleaned!!
Very friendly and the team did an excellent job
The workers are always act professionally and clean thoroughly.
Jena and Raven did a wonderful job of cleaning my apartment last week. I especially appreciated how they returned items to their original locations after moving them around for cleaning purposes. Thank you so much!
your notification as to time you will be here, you timeliness and the work you do are great.
Flexibility of cleaning times; generally very good job in cleaning
People are very courteous and efficient. The products that you use don't have that nasty "industrial" smell.
The girls were great! Gina, Amber and Ariel we're all hard worker and did a great job. I would love to have them be my crew!
Easy to deal with the office and work is bonded. Cleaners were very customer friendly ane wanted to please.
Your staff did a beautiful job! Everything was cleaned thoroughly with products appropriate for the different surfaces. The workers were attentive and polite.
I have had the same team for some time now and they continue to do a great job. They go out of their way to do the little extras. They love my cat and look out for her. It is so nice to know that when I get home after the team has been at my house, it will look great.
Competent, hard working staff.
On time , thorough , competent , friendly , always responsive to my request . And most importantly of all always put things back where they belong
The maids always show up on time with a smile on their faces. They work quick and hard
The staff is quick, efficient and friendly.
Your maids are excellent and I especially like Jena. It is wonderful to have excellent service and I like your providing cleaning products.
Anna and her partner were very, very thorough.....the floor looked especially nice! Thank you!!!
Cleaners May and the other helper were Awesome. I cannot say enough about May. She was cheerful, hard worker and did an excellent job.
The products used smell nice and I'm always impressed with the way Merry Maids takes the time to move the 'clutter' that seems to accumulate on my book shelves and not just dust around it!
I would gladly recommend their service to friends and family.
Nothing smells funny and everything is clean! I appreciate the work being done!
Flexibility in scheduling
Also, I need to provide feedback about my cleaning from 8/12 (I have been on vacation since then, and just returned, this is why it is late feedback.)
I use the Concord, CA Treat Blvd. location. I will continue to be a customer, and normally love the service that Merry Maids provides to my home. The cleaning on 8/12 was so very bad it is worth a mention, because it is so out of character for the standards that this office usually provides.
My laminate floors in the great room/living room have a filmy substance on them, so that anyone who walks on them leaves a footprint.
My marble island in the kitchen had a filmy residue on it.
My laundry room was not touched at all. The sink was dirty, and the machines were not wiped down.
In both bathrooms, the products were moved to clean to all of the surfaces, but then all of the products were dumped back into the middle of each shower.
As I mentioned above - this location does a wonderful job for me, and I have been a client for over 10 years, and I will remain a client. This last cleaning was sub par, and it is my wish that the individual(s) assigned to work at my home that day not be assigned in the future.
Thank you
Name removed, Email address removed
Concord, CA
Your employees are fantastic, thurough, friendly, very professional, we consider them family.
They worked hard and did an excellent job cleaning my apt.
The products used are excellent. No odor or chemical smell . Also the team who came to my home were very thorough and also re did a mirror upon my request. Very satisfied.
Reliability, consistency
highly trained staff...never have to ask them to perform specifics...pleasant personnel both in-home and in office
Very thorough cleaning